Hello,
I'm having some problems with my PC, and thought i would have fixed it with a new PSU but that seems not to have been the case.
The initial issues had noticed were that the PC hangs on restarting, didn't have power to the USBs whilst shutdown and sleeping, and occasionally crashes at seemingly random times. Since the restarting issue occurred not only from Windows, but also from places like the BIOS, these together seemed like a PSU issue. So I upgraded from the original 2014-ish FSP 300W that it came with to a MWE White 450w V2. Now I do have power to the USBs during shutdown, but the other problems persist.
Crashes occur in a somewhat odd manner.
One type which I've had three times in the space of about 6 months - video output freezes, with coloured static over it (the static is stationary, like a still shot of someone wiggling a video connector). Holding the power button to turn it off, then turning it on again, I get to the manufacturer logo, the Windows logo spins and then I see the static again. After this a boot loop occurs and/or get POST beeps which are apparently relating to RAM. To remedy, I must clear the CMOS and then boot with only 1 RAM module, then after that I can put the 2nd module back in and it runs again.
Second one seems to be random BSODs which after occurring the PC is fine. I have recently had Critical Process Died and System Service Exception. Of course I do still have to hold the power button down since it doesnt automatically restart, but other than this it then boots back up normally.
I have tried different hardware combinations, including only CPU and single RAM, no SSD/HDD, yet it still doesnt restart successfully from the BIOS - only getting stuck at with a blank screen after Discarding Changes and Exiting. This led me to believe BIOS issue updating to the newest available changed nothing. I have tried Memtest86 but there was no issues detected after performing long runs. My next plan is to turn CSM off and see if that helps, but I'd have to reinstall Windows so before I do that I suppose I should check crash logs - something I am not sure how to do. In the event viewer there are critical Kernal Power events, which based on the times they occurred do line up with my crashes. Perhaps the logs would indicate a particular faulty device. But as I said earlier, this is something I have never looked at so help regarding this or any other ideas you have would be very useful.
Specs:
Acer Veriton M2631G
Windows 10 20H2 64-Bit
i5 4690
16GB (2x8GB) Crucial DDR3-1600 CT102464BA160B.M16
Samsung 850 EVO 120GB (SATA)
Seagate 1TB HDD
Intel HD 4600
Cooler Master MWE White V2 450W
I'm having some problems with my PC, and thought i would have fixed it with a new PSU but that seems not to have been the case.
The initial issues had noticed were that the PC hangs on restarting, didn't have power to the USBs whilst shutdown and sleeping, and occasionally crashes at seemingly random times. Since the restarting issue occurred not only from Windows, but also from places like the BIOS, these together seemed like a PSU issue. So I upgraded from the original 2014-ish FSP 300W that it came with to a MWE White 450w V2. Now I do have power to the USBs during shutdown, but the other problems persist.
Crashes occur in a somewhat odd manner.
One type which I've had three times in the space of about 6 months - video output freezes, with coloured static over it (the static is stationary, like a still shot of someone wiggling a video connector). Holding the power button to turn it off, then turning it on again, I get to the manufacturer logo, the Windows logo spins and then I see the static again. After this a boot loop occurs and/or get POST beeps which are apparently relating to RAM. To remedy, I must clear the CMOS and then boot with only 1 RAM module, then after that I can put the 2nd module back in and it runs again.
Second one seems to be random BSODs which after occurring the PC is fine. I have recently had Critical Process Died and System Service Exception. Of course I do still have to hold the power button down since it doesnt automatically restart, but other than this it then boots back up normally.
I have tried different hardware combinations, including only CPU and single RAM, no SSD/HDD, yet it still doesnt restart successfully from the BIOS - only getting stuck at with a blank screen after Discarding Changes and Exiting. This led me to believe BIOS issue updating to the newest available changed nothing. I have tried Memtest86 but there was no issues detected after performing long runs. My next plan is to turn CSM off and see if that helps, but I'd have to reinstall Windows so before I do that I suppose I should check crash logs - something I am not sure how to do. In the event viewer there are critical Kernal Power events, which based on the times they occurred do line up with my crashes. Perhaps the logs would indicate a particular faulty device. But as I said earlier, this is something I have never looked at so help regarding this or any other ideas you have would be very useful.
Specs:
Acer Veriton M2631G
Windows 10 20H2 64-Bit
i5 4690
16GB (2x8GB) Crucial DDR3-1600 CT102464BA160B.M16
Samsung 850 EVO 120GB (SATA)
Seagate 1TB HDD
Intel HD 4600
Cooler Master MWE White V2 450W
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