Hello,
New user here with a question about wireless networking.
Recently moved into a new house with Google Fiber. Setup is the following:
Google FiberJack --> Unifi Switch in the basement --> Cat 6 to office wall --> Wireless Router --> Ethernet connection to computer
I bought a new Asus ZenWifi Mesh System that I was super excited about. I connected it on Monday and it seemed to work for a few days, but then stopped working yesterday. Contacted their help desk, they were unable to solve the problem and it has been escalated. I'm awaiting their response.
In the meantime, I hooked up my old Google WiFi system, which worked for approximately 5 minutes and then promptly stopped working.
My devices show full WiFi strength but are unable to connect to the internet. This is the same for all devices, no matter make nor model. Both the Google WiFi and ASUS ZenWiFi do the same thing, with full strength signal throughout the entire house but no internet connection.
The wired internet to my desktop computer via the router still works great with expected speeds.
I've tried hard rebooting everything, including the FiberJack, without success.
Was wondering if anyone had any ideas about why this might be happening. It doesn't make any sense to me why my wired connection through the routers works just fine but the wireless does not work at all on multiple systems.
Any help would be greatly appreciated.
New user here with a question about wireless networking.
Recently moved into a new house with Google Fiber. Setup is the following:
Google FiberJack --> Unifi Switch in the basement --> Cat 6 to office wall --> Wireless Router --> Ethernet connection to computer
I bought a new Asus ZenWifi Mesh System that I was super excited about. I connected it on Monday and it seemed to work for a few days, but then stopped working yesterday. Contacted their help desk, they were unable to solve the problem and it has been escalated. I'm awaiting their response.
In the meantime, I hooked up my old Google WiFi system, which worked for approximately 5 minutes and then promptly stopped working.
My devices show full WiFi strength but are unable to connect to the internet. This is the same for all devices, no matter make nor model. Both the Google WiFi and ASUS ZenWiFi do the same thing, with full strength signal throughout the entire house but no internet connection.
The wired internet to my desktop computer via the router still works great with expected speeds.
I've tried hard rebooting everything, including the FiberJack, without success.
Was wondering if anyone had any ideas about why this might be happening. It doesn't make any sense to me why my wired connection through the routers works just fine but the wireless does not work at all on multiple systems.
Any help would be greatly appreciated.