I just thought, when you see so many negative comments on CS from many companies I would turn the tide. I ordered 2 gigs or DDR2 800 from Mushkin on Sunday, I usually order exclusively from Newegg but it was $20 cheaper from their site. Come Monday I was expecting a shipping comfirmation and tracking number or something but never got it so I thought I'll just wait till Tuesday. Tuesday morning came around and still no E-Mail so I called, in a world with rampant outsourcing it is extremely refreshing to call a company and speak to a person that english is their first language. So during my call I was informed that they were waiting for a shipment and didn't have them in stock which was annoying but it happens and they told me the shipment should be there Wednesday. Wednesday came and went and still no E-Mail so this morning I called again and was told that the truck had arrived today and my order was being upgraded to overnight and should arrive tomorrow afternoon.
All in all I think I will go back to using Newegg exclusivley. had I known, I would have been willing to spend the extra $20 to get it yesterday but as far as customer service goes Muskin has to rank with the best. It was a wonderful change to deal with a company that still cares after they have your money.
All in all I think I will go back to using Newegg exclusivley. had I known, I would have been willing to spend the extra $20 to get it yesterday but as far as customer service goes Muskin has to rank with the best. It was a wonderful change to deal with a company that still cares after they have your money.