Music folder crashes to black screen

[Xmsteel]

Hey all,

So I just decided to open up my music folder today to transfer some files to my phone, but instead the folder opens, crashes, and flashes a black screen on both my monitors.

I thought maybe a recent song addition was corrupt, so I deleted all recent songs I added, as well as set the folder optimization to "general" (I read up for someone that helped). Still no luck.

Strangest thing, if I go into the folder through "This PC" it works fine. Any other way, it crashes.
I took a short video of my problem as well as how it works going through "This PC".

https://www.youtube.com/watch?v=ztbX1n6_JHg

 

[dudio]

I wonder if the shortcut Cortana is giving you is somehow corrupt.
Maybe try clearing Cortana search history, and then let it re-find your "My Music"

http://slashgenie.com/how-to-clear-cortana-search-history-in-windows-10/

 

[Xmsteel]

I wonder if the shortcut Cortana is giving you is somehow corrupt.
Maybe try clearing Cortana search history, and then let it re-find your "My Music"

http://slashgenie.com/how-to-clear-cortana-search-history-in-windows-10/

Looking at that site it looks like you disable the "get to know me" setting to clear the history, but I have had that off since I built this pc.

I turned it on and back off, not knowing if that would do anything, but the same problem still arises.