Question MX Anywhere 2S Micro USB does not fit in charging port

[Andaone]

I've got to think it's me and not the mouse or micro usb. I got this mouse and couldn't get it to fit in the mouse. I didn't want to ruin it so I returned it and got another. Same thing is happening. Is there a trick to getting it in? I'm putting alot of pressure (which I don't think I should) to try and get it in. I've tried other micro usb's and no luck either.

Help?

 

[Lutfij]

Welcome to the forums, newcomer!

The cable is notched to only go in one way. You will need to make sure the mouse and the cable are running parallel to the ground on a flat surface so as to avoid bending/warping the connector/cable.

 

[SomeGuy3]

I've got to think it's me and not the mouse or micro usb. I got this mouse and couldn't get it to fit in the mouse. I didn't want to ruin it so I returned it and got another. Same thing is happening. Is there a trick to getting it in? I'm putting alot of pressure (which I don't think I should) to try and get it in. I've tried other micro usb's and no luck either.

Help?

I have 3 MX Anywhere mice of various generations. They're all difficult to get the USB cable in at first. They go in at a slight angle, not straight. Once you figure it out you won't have anymore problems. I'd bet the first mouse was fine.

 

[Andaone]

Thank you all for your responses. I finally got the ($*)$*#@#$ thing in. Not a fan of this mouse.

 

[SomeGuy3]

The good news is they're amazing mice that work on literally any surface as advertised. And the battery lasts a very long time. Like a month of heavy daily use.