My 1 month old wd blue 1 tb HDD is slow

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Arcticfox1977

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Nov 26, 2015
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I have built my PC myself. I had it up and running and everything was super quick. The other week I took the plunge to upgrade to windows 10 and this is when things went wrong. HDD light stays on and it takes an age to install anything on the HDD.
I have now went back to windows 7 with a clean install. The problem is still here.
System specs
I5 6500
Gigabyte b150m-d3h mobo
Geforce 750ti
Corsair 500w PSU
8gb ram
250gb ssd sandisk
Western digital blue 1tb HDD
At the moment I'm trying to install steam and its going on 1hr 13mins.
Boot up is under 20 secs for windows.
Shutdown is very slow and take up to 4mins.
 
Solution
Boogieman_WD
Is this for the Quick test? If it is, it's really way too long, which is not a very good sign. Have you tried the drive with a different computer or different ports and cables on yours?

Other than that, TRIM is an OS function, which you might say, maintains the SSD and keeps it at its optimal performance throughout its entire life by cleaning the memory blocks of the drive. You can find more about it here: https://en.wikipedia.org/wiki/Trim_%28computing%29
And here's an article with info on how to check if it's enabled and enable it if it isn't: http://lifehacker.com/5640971/check-if-trim-is-enabled-for-your-solid-state-drive-in-windows-7 (this goes for the newer versions of Windows as well).

Please let me know what are the results...
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Hi Arcticfox1977.

I'm sorry to hear about the problems you're having with your WD Blue HDD. I'd suggest that you try the drive with a different SATA port and cables, to see if the issue still persists, or even better - with a different computer. Go ahead and backup any important data which you might have written on that HDD (no matter how long it takes). Start with the most important files. When you're done with that, I'd recommend that you download DLG (Data Lifeguard) and test the drive, to see if there are any errors or bad sectors. Run both tests - Quick and Extended. Here's how to do it: How to test a drive for problems using Data Lifeguard Diagnostics for Windows.

Please let me know how everything goes.
Boogieman_WD
 
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Basically a faulty drive may cause performance issues with other drives as well, I'd recommend that you backup the data from your SSD as well and test it, if this is the case. You could also update the database of your antivirus program and make a full scan of both drives, to check for any possible threats.

Also, how much is the free space on the SSD? Do you have TRIM enabled?
 
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OK I have the programming up but my drives are not listed in physical drives. They are both listed in logical drives. So I cannot scan them.
Never mind, found them now. It's now running the tests.
How long does the extended test tame??
Elapsed time 46mins
Est time remaining 4hrs9mins.
The est time is jumping from 21 secs up to 4hrs.
 
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Is this for the Quick test? If it is, it's really way too long, which is not a very good sign. Have you tried the drive with a different computer or different ports and cables on yours?

Other than that, TRIM is an OS function, which you might say, maintains the SSD and keeps it at its optimal performance throughout its entire life by cleaning the memory blocks of the drive. You can find more about it here: https://en.wikipedia.org/wiki/Trim_%28computing%29
And here's an article with info on how to check if it's enabled and enable it if it isn't: http://lifehacker.com/5640971/check-if-trim-is-enabled-for-your-solid-state-drive-in-windows-7 (this goes for the newer versions of Windows as well).

Please let me know what are the results once the test has been completed.
 
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Solution
2-3 hours is not uncommon for a 1TB drive. This type of test scans every single sector of the drive individually and take a lot longer than q Quick test. Although if you've run the Quick test for a long time, this is not normal and it should take no more than a few minutes. That's why I'd recommend that you try out the suggestions from my previous posts (with the different cables and ports). Sometimes it all comes down to a faulty cable, which is easily replaceable.

Please keep me posted!
 
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I opened the case up an checked the wiring. It appeared to be 1 of the cables were doubled back on itself. I've straightened it out rebooted and within 5 secs windows was up and running. Restarted the extended test and its flying in and taking about 1hr 28mins
 
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Everything came back successful. Nothing detected. My PC is running as quick as it did before windows 10.
However I have found another problem. When I try to load up games they start loading but then a black screen comes up and I need to power off. I have tried upgrading my GPU drivers but that ends up with a blue screen. How do I get my games working and how do I stop the screen freezes??
 
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Make sure that the GPU is properly connected (in case you bumped it a bit or something while you were trying out the cables with the drive). Other than that, try uninstalling the GPU driver completely. After that check the video card manufacturer's website for the latest drivers and install them. You could try with an older version as well if you keep having the same issue.

Other than that, I'm really glad that everything turned out OK with the HDD.

Please keep me updated!
 
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Ok, so i uninstalled my driver and everything to do with my gpu. Went to nvidias website put my gpu's details in. Downloaded and installed the latest game driver which is from this year. Clicked on a game, it loads up i hear the music/sound effects, but still a black/blue/white screen.
 
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Unfortunately, I have seen this happen more than once after people have upgraded to Win 10. The OS is fine by itself, but some components often have issues with their drivers. E.g. a friend of mine has tried more than 4-5 different versions of his GPU driver until he got everything up and running. So if the GPU is causing this (and it sounds like it), chances are that you might be successful with a different version of the driver. You might want to contact the GPU manufacturer's customer support and ask if they can offer a solution to this problem (a specific driver or different settings).
 
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Thank you for your time and patience on my problem.
I don't want to get to excited but, I deleted all partitions on my HDD and SSD and reinstalled windows 7, mobo drivers and gpu drivers. So far everything is working out well.
Geforce experience has flashed up saying there is an update, I was scared to click on it as everytime I tried to open geforce experience i got the black or blue screen.
This time it loaded up and I am now able to access geforces control panel and experience. Right now I am downloading battlefield 4 and steam games again to see if they work. The major step forward was accessing geforce experience. I havent downloaded the new driver yet as I am terrified that it will crash my system again.
 
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I tried downloading unigine GPU test, clicked to run and black screen.
I've now resigned myself that the GPU is broken. I only bought it in December. I've ordered a new GPU, so here's hoping I will have better luck. If this one doesn't work, the problem then lies elsewhere.
 
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New GPU arrived today. Installed it, installed updated drivers, installed directs 10/11. Ran uigine and black screen. PC reboots itself.
I moved thegpu to another slot on the motherboard, but I got a red screen this time.
 
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Why didn't you get in touch with the GPU's customer support before you've decided to get a new one. Your old one should still be under warranty if you've got it a couple of months ago.
It seems like the problem might lie somewhere else if you're still getting errors even with the new video card.

As for the Kernel Error, do you get a specific error number? You could take a look at this (I know it's for Windows 7, but it could still help): http://www.sevenforums.com/bsod-help-support/104790-possible-causes-kernel-power-critical-errors.html and this one http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/windows-10-microsoft-windows-kernel-power-critical/202c275e-fa97-4d35-bcb5-09d02abf6265?auth=1. You get errors like that usually after your computer is not properly rebooted or shutdown.

It might all come down to you taking your system to a computer services shop, so that the guys there can run some diagnostics and hopefully find out what might be wrong.
 
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Error message is
Kernal-power
Event id 41
Task category (63)
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly
 
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The second topic seems to be concerning exactly this type of error. So you could take a look at the suggestions from the Microsoft representative, to see if the help you resolve the problem. Those are the links I'm referring to: https://support.microsoft.com/en-us/kb/2681286 and https://support.microsoft.com/en-us/kb/2028504 (where the rep has mentioned that they apply for Win 10 as well).

Ultimately I think it would really be a good idea if you could get your PC checked by professionals, so that you're sure that everything is OK after they fix things up.
 
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Just a quick update. Put my PC into a shop. They stated that the CPU fan was initially starting up but then stops. They took my PSU out and tried a 600w PSU and it was working fine. They have wiped my system reinstalling windows 7pro with all drivers and they will contact me tomorrow.
 
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Seems like we've overlooked one of the possible reasons for this to happen, although you this is odd as with your initial setup, it sounds like the PSU should be sufficient enough. I guess it might have been a faulty unit. The important thing is that the guys there get it up and running.

Please let me know what happens when you try it for yourself.
 
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