My 2.4ghz network stopped working.

[Parzival_UY]

None of my devices can now connect to my 2.4ghz network. The ones which support 5ghz can connect to that one. Already did a Factory Reset and a Hard reset but still no luck. Also installed latest firmware thinking this would help but it didn't, the problem persists (I did a factory reset after flashing new FW)


HELP!!

 

[Pooneil]

Do you mean they don't see the SSID or that when you enter the correct key it won't make a connection? If the latter, log in to the router to turn off the encryption, delete the connection information on a device, stand next to the router and try to connect.

 

[Parzival_UY]

Do you mean they don't see the SSID or that when you enter the correct key it won't make a connection? If the latter, log in to the router to turn off the encryption, delete the connection information on a device, stand next to the router and try to connect.

The SSID is correctly broadcasted. On W10 computers, it shows "Can't connect to this network" without further details. On Android and iOS devices, it just won't connect.

I can't disable encryption, I can only disable Security as a whole. Already tried disabling it, and I still can't connect. This started happening yesterday without any kind of warning. The router and network settings aren't new.

 

[Pooneil]

This is starting to have the sound of a dying router.

With the security disabled, does the SSID show up in Windows or iOS with an icon warning about an unsecured network? In Windows, this is a little yellow shield above the connection strength bars. If you see that and it won't connect after you have told the device to forget the network then I would guess the router has failed.

 

[Parzival_UY]

This is starting to have the sound of a dying router.

With the security disabled, does the SSID show up in Windows or iOS with an icon warning about an unsecured network? In Windows, this is a little yellow shield above the connection strength bars. If you see that and it won't connect after you have told the device to forget the network then I would guess the router has failed.

Yes, the warning icon displays and I still can't connect. I'm afraid it could be what you say, but I'd like to verify if it could be anything else. This is a U$S150 router, even if it's TrendNet, and it's not even two years old. Is it possible for the routing to be dying when the 5GHz network still works perfectly?

 

[Pooneil]

The routing function would need to be working for the 5 GHz to work. My WAG is that it is a problem in the 2.4 radio. But that is really nothing more than a pointer for further investigation.

I'd certainly try Trendnet tech support before I replaced it. https://www.trendnet.com/support/contact.asp

If no one else here offers something better to this question, you can try again. It's always a good idea to put your make and model number in the question because there are people here that have specialized knowledge of certain makes.

If nothing else, good AC routers can be had for $50-$75 these days. At some point that is better than beating yourself in the head with the old router.

 

[Parzival_UY]

The routing function would need to be working for the 5 GHz to work. My WAG is that it is a problem in the 2.4 radio. But that is really nothing more than a pointer for further investigation.

I'd certainly try Trendnet tech support before I replaced it. https://www.trendnet.com/support/contact.asp

If no one else here offers something better to this question, you can try again. It's always a good idea to put your make and model number in the question because there are people here that have specialized knowledge of certain makes.

If nothing else, good AC routers can be had for $50-$75 these days. At some point that is better than beating yourself in the head with the old router.

I'm already busting my head open trying to solve this. Thank you for your suggestions. In case anyone else wants to contribute and just in case, my router is a TrendNet TEW 818 DRU. I'll appreciate any kind of help.

Thank you