Question My 512gb m.2 drive shows up as 2 different disks?

[Lion99]

My 512gb addlink m.2 drive has somehow split into 2 disks, 1 of them having 475gb and the other having 464gb.

I have no clue what I have done but I can't seem to make it normal again.

It's not a partition.

 

[rgd1101]

475 and 464 GB?
are you sure you don't have 2 drive?
upload image of disk management to imgur.com and post the link here

 

[Lion99]

Picture for reference

https://imgur.com/T77UU5p

View: https://imgur.com/T77UU5p

 

[rgd1101]

is 2 different disk
laptop?

 

[rgd1101]

easy test. take the m.2 out and see what you have left

 

[Lion99]

The orange arrow is my m.2 and my hard drives no plugged in

https://imgur.com/Rkpt5Nw

View: https://imgur.com/Rkpt5Nw

 

[Lion99]

easy test. take the m.2 out and see what you have left

I did that and both didn't show up but when I put it back in they were still there

 

[USAFRet]

Screencap of your Disk Management window, please.

What other drives are in this system?

 

[Lion99]

Screencap of your Disk Management window, please.

What other drives are in this system?

https://imgur.com/4pZ53ke

View: https://imgur.com/4pZ53ke

 

[USAFRet]

That is 2 physical devices, Disk 2 & 3.

On only Disk 2, Right click and "New Simple Volume"
What happens?

Your OS is o a 250GB HDD, that is dying?

 

[rgd1101]

take the m.2 out. take a pic of it, we want to see the exact model

 

[Lion99]

That is 2 physical devices, Disk 2 & 3.

On only Disk 2, Right click and "New Simple Volume"
What happens?

Your OS is o a 250GB HDD, that is dying?

It just turns into a primary partition and yes my hard drive doesn't work unless I put it in safe mode. (I only recently got this pc that I built and the hard drive was from my old rig that was broken)

 

[Lion99]

take the m.2 out. take a pic of it, we want to see the exact model

https://imgur.com/7EA5MFE

View: https://imgur.com/7EA5MFE

 

[USAFRet]

It just turns into a primary partition and yes my hard drive doesn't work unless I put it in safe mode. (I only recently got this pc that I built and the hard drive was from my old rig that was broken)

Ok, that physical drive turns into a primary partition.
What happens with Disk 3?


Those drives, Disk 2 & 3, would indicate a physical 512GB drive and a physical 500GB drive.
The 512 depicted in your photo.

 

[USAFRet]

With the 512GB drive out, again, a screencap of Disk Management.

 

[Lion99]

Ok, that physical drive turns into a primary partition.
What happens with Disk 3?


Those drives, Disk 2 & 3, would indicate a physical 512GB drive and a physical 500GB drive.
The 512 depicted in your photo.

It does the same thing and turns into a primary partition, and I don't have a second 1 so it's really weird.

 

[Lion99]

With the 512GB drive out, again, a screencap of Disk Management.

https://imgur.com/lq70Xr9

View: https://imgur.com/lq70Xr9

 

[mchldpy]

at Lion99,
It's been over 3 weeks and nothing, not a peep? I don't think they believed you. I wasn't sure if I did. Guess you've either returned it or sent it in for service by now.

michael