My A5 2017 is freezed cant phone need to be format all data will be clear how can i transfer the data to my computer....

[arungungeea]

Samsung Galaxy A5

Phone is freeze need to format the phone....
All data will be erase...
But i need this data..
Will i be able to transfer the data to my computer???
Need an answer immediately plzzz

 

[Phillip Corcoran]

Try Samsung's own backup software (Kies):

http://kies.youmobile.org/