[SOLVED] My AIO looks misaligned..help?

[Noobpunk]

Hey all..

I hate always having to come here and ask for help..I wouldn’t know what to do if the forum wasn’t here!

After going through my daily inspection of the pc I noticed the AIO pump looks misaligned..is this serious or a risk at all?

this was prebuilt so if anything I need to inform them.

https://imgur.com/a/fWjrs4o

View: https://imgur.com/a/fWjrs4o

https://imgur.com/a/YS3WAGv

View: https://imgur.com/a/YS3WAGv

 

[JohnBonhamsGhost]

I noticed the AIO pump looks misaligned..is this serious or a risk at all?

the block is definitely misaligned.
whether this is due to incorrect installation or cheap manufacturing, it's impossible to tell by the video or image.

what make & model is the cooler?
i've never seen this logo that i remember.
if it's just some generic cheaply manufacturer product, i would return the entire system for something better.
if they've skimped out on the cooler, then they probably have with other hardware also.

whether there is any serious risk would really only be any possibility for leakage from a low quality product.
if temperatures are within good ranges, 25°min - 65°max(C), then it is doing it's job as it should for now.

 

[Noobpunk]

the block is definitely misaligned.
whether this is due to incorrect installation or cheap manufacturing, it's impossible to tell by the video or image.

what make & model is the cooler?
i've never seen this logo that i remember.
if it's just some generic cheaply manufacturer product, i would return the entire system for something better.
if they've skimped out on the cooler, then they probably have with other hardware also.

whether there is any serious risk would really only be any possibility for leakage from a low quality product.
if temperatures are within good ranges, 25°min - 65°max(C), then it is doing it's job as it should for now.

It’s an H115i Elite Cappelix.

the logo is different because it’s the company that prebuilt it for me.

when you say 25-65, is this in idle?

 

[JohnBonhamsGhost]

when you say 25-65, is this in idle?

that is as it states; 25°C as minimum system temperature, 65°C as maximum system temperature.
of course idling would provide the minimum, any intensive system usage would provide the maximum.

most Corsair AIOs are from mid > high tier products so i wouldn't expect any failure on the cooler's part.
but if the system distributor didn't install it properly that may lead to issues.

be careful if/when manipulating any pre-installed hardware.
you could be voiding any system warranty and losing any chance for support or product replacement from the distributor for all of the included components.

 

[Noobpunk]

that is as it states; 25°C as minimum system temperature, 65°C as maximum system temperature.
of course idling would provide the minimum, any intensive system usage would provide the maximum.

most Corsair AIOs are from mid > high tier products so i wouldn't expect any failure on the cooler's part.
but if the system distributor didn't install it properly that may lead to issues.

be careful if/when manipulating any pre-installed hardware.
you could be voiding any system warranty and losing any chance for support or product replacement from the distributor for all of the included components.

I never touch the softwares or the hardwares that they have assembled! I’ve put my trust in them to build it so I won’t interfere.

my maximum temperature I have seen are in the 70s when downloading or gaming full load. For the CPU btw.. I am not sure how to check the temperature of the actual pump

I am just surprised and shocked it was given to me in this state.

What would you recommend my next step be?

 

[JohnBonhamsGhost]

What would you recommend my next step be?

check on Corsair forums and see if others mention the same issue with the H115i.
if not, then the distributor who configured the system has either damaged the product so it is uneven or they have not installed it correctly.

contact the distributor's customer support and show them the images of it off-center.
may be possible that they have a certified service center near you that would correct the issue.

my maximum temperature I have seen are in the 70s when downloading or gaming full load

unless you have inefficient case airflow or very low fan speeds in place,
70°C is pretty high for a 360mm AIO even with the highest-end CPUs available.
especially if there is no overclocking in place.

with my fans(case & cooler's) all set at 65% max i rarely pass 60°C even with very intensive gaming,
idling with high 20s - low 30s,
basic browsing or other non-intensive processing, low - mid 30s.
i7-11700K @ 5.2GHz.

of course 70s °C is not dangerous for any CPU but you paid for high-end cooling and i would demand that the system offers that.
also that you paid for supposed professional installation/configuration and that should also be what you get, not some ghetto rigged.

 

[Noobpunk]

check on Corsair forums and see if others mention the same issue with the H115i.
if not, then the distributor who configured the system has either damaged the product so it is uneven or they have not installed it correctly.

contact the distributor's customer support and show them the images of it off-center.
may be possible that they have a certified service center near you that would correct the issue.

unless you have inefficient case airflow or very low fan speeds in place,
70°C is pretty high for a 360mm AIO even with the highest-end CPUs available.
especially if there is no overclocking in place.

with my fans(case & cooler's) all set at 65% max i rarely pass 60°C even with very intensive gaming,
idling with high 20s - low 30s,
basic browsing or other non-intensive processing, low - mid 30s.
i7-11700K @ 5.2GHz.

of course 70s °C is not dangerous for any CPU but you paid for high-end cooling and i would demand that the system offers that.
also that you paid for supposed professional installation/configuration and that should also be what you get, not some ghetto rigged.

Sorry Are you saying the Coolant Temp should be between 25-65? or the Cpu?

 

[JohnBonhamsGhost]

Are you saying the Coolant Temp

current CPU Core temperatures is all that matters in this regard.

if you're having trouble getting accurate readings use HWinfo.
it wil be more accurate and quicker to update than any Corsair or motherboard control software.

 

[Noobpunk]

current CPU Core temperatures is all that matters in this regard.

if you're having trouble getting accurate readings use HWinfo.
it wil be more accurate and quicker to update than any Corsair or motherboard control software.

Oh ok, I guess I should inform you my CPU is AMD Ryzen 5950x, during full load in warzone it runs on average in the high 60s but would see it in the 70s sometimes..I was told these CPUs run hotter than others so thats why I see them at these temps.

Im actually using HWInfo displaying the GPU & CPU temps and voltages when I am playing through RivaTuner.

 

[JohnBonhamsGhost]

it runs on average in the high 60s but would see it in the 70s sometimes..I was told these CPUs run hotter than others so thats why I see them at these temps.

should be fairly to easy to set better custom fan profiles for both case intake & exhaust and for the radiator fans to bring temps down even further.

but just looking at that CPU block would really aggravate me constantly considering you payed for a high-end system and they deliver this.

 

[Noobpunk]

should be fairly to easy to set better custom fan profiles for both case intake & exhaust and for the radiator fans to bring temps down even further.

but just looking at that CPU block would really aggravate me constantly considering you payed for a high-end system and they deliver this.

I called them today and was on the phone for 30 minutes and most of it was them trying to tell me how to put it back together. They said maybe I knocked it with my phone..When clearly I would know that would be the case! They also said maybe during transit or when I had opened the pc from the packaging that this happened.

What is interesting is I tried to see if I could move the top plate without unscrewing..I couldnt. I also tried to unscrew the top and even then I gave up because it so was tightly screwed.

People on reddit emphasised as long as the pump is flat on the surface then it is fine..

In regards to the profiles, the Pump RPM was set to Quiet and now I have changed it to balanced. The fans were both set to balanced too.

 

[Nighthawk117]

Hey all..

I hate always having to come here and ask for help..I wouldn’t know what to do if the forum wasn’t here!

After going through my daily inspection of the pc I noticed the AIO pump looks misaligned..is this serious or a risk at all?

this was prebuilt so if anything I need to inform them.

https://imgur.com/a/fWjrs4o

View: https://imgur.com/a/fWjrs4o

https://imgur.com/a/YS3WAGv

View: https://imgur.com/a/YS3WAGv

Difficult to tell from here, but it looks like it's not installed correctly. What CPU do you have? Some of the mounting solutions for LGA 1700 are imperfect so if you have an Alder Lake chip it might actually be normal.

 

[Noobpunk]

Difficult to tell from here, but it looks like it's not installed correctly. What CPU do you have? Some of the mounting solutions for LGA 1700 are imperfect so if you have an Alder Lake chip it might actually be normal.

Ryzen 5950x!

 

[Nighthawk117]

Ah I can see the AM4 mounting brackets now from the video. That doesn't look like it's on correctly.

 

[Noobpunk]

Ah I can see the AM4 mounting brackets now from the video. That doesn't look like it's on correctly.

However it does look flat on the surface..

I have had way too many RMA's for the one PC..I am honestly too exhausted to send it back again..They wont send somebody out to do anything at my home otherwise life would be so much easier in this case..

 

[Nighthawk117]

However it does look flat on the surface..

It does, and that may well be the case, however it doesn't look like the AM4 mounting bracket on the water block has been installed straight:
https://help.corsair.com/hc/en-us/a...te-Capellix-liquid-CPU-cooler-for-AMD-sockets

 

[Nighthawk117]

Very nice system though, out of curiosity, did you put the Noctua fan on the back of the GPU to lower VRAM temps?

 

[Noobpunk]

It does, and that may well be the case, however it doesn't look like the AM4 mounting bracket on the water block has been installed straight:
https://help.corsair.com/hc/en-us/a...te-Capellix-liquid-CPU-cooler-for-AMD-sockets

Are you referring to the top bracket being misaligned? Sorry I ask because I am confused because I am wondering if there is something else that I did not discover that could be another problem..

Very nice system though, out of curiosity, did you put the Noctua fan on the back of the GPU to lower VRAM temps?

Thank you!

So I have the 120mm Fan that you can see on the left side of the backplate and a 80mm one on the right of the GPU backplate.

The VRAM temps so far are actually not the problem! The memory junction temperature can actually be scary to look at when playing one or two games of warzone. I have the fans exhausting air from the aluminium heatsinks that I put on top of the GPU. It has made a little difference but then again its helping.

 

[JohnBonhamsGhost]

I have the 120mm Fan that you can see on the left side of the backplate and a 80mm one on the right of the GPU backplate.

i've seen quite a few systems over the last couple years now using 2x 80mm intake fans connected to the PCIe slots underneath the GPU to provide more cool air for it.
there are special brackets you can purchase now to fit so no more ghetto-modding for this solution.
many have claimed it drastically lowered both their GPU core & memory temps.

my last couple builds i've used nice fans as intakes in the very bottom to help direct more cool air directly into the GPU and has provided much lower GPU temps(~5°C) in both systems.
both of these cases have offered modular panels in the PSU shroud to allow better airflow though while many cases still do not.

 

[Nighthawk117]

Are you referring to the top bracket being misaligned? Sorry I ask because I am confused because I am wondering if there is something else that I did not discover that could be another problem..



Thank you!

So I have the 120mm Fan that you can see on the left side of the backplate and a 80mm one on the right of the GPU backplate.

The VRAM temps so far are actually not the problem! The memory junction temperature can actually be scary to look at when playing one or two games of warzone. I have the fans exhausting air from the aluminium heatsinks that I put on top of the GPU. It has made a little difference but then again its helping.

The backplate that you attach to the CPU water block in order to then attach the cooler to the AM4 socket:

https://imgur.com/8pftp6G

View: https://imgur.com/8pftp6G

https://imgur.com/TeAQTem

View: https://imgur.com/TeAQTem

Could be just the way the cooler has been manufactured, but at face value they don't look like they've been installed straight.

Also may I ask what memory temps you get and is this a RTX 3080?

 

[Zerk2012]

i've seen quite a few systems over the last couple years now using 2x 80mm intake fans connected to the PCIe slots underneath the GPU to provide more cool air for it.
there are special brackets you can purchase now to fit so no more ghetto-modding for this solution.
many have claimed it drastically lowered both their GPU core & memory temps.

my last couple builds i've used nice fans as intakes in the very bottom to help direct more cool air directly into the GPU and has provided much lower GPU temps(~5°C) in both systems.
both of these cases have offered modular panels in the PSU shroud to allow better airflow though while many cases still do not.

Yes they make those but the way he done it is use a 6CFM fan then stuck heatsinks all over the top of the backplate of the card it's probably running hotter since no airflow.

 

[Noobpunk]

i've seen quite a few systems over the last couple years now using 2x 80mm intake fans connected to the PCIe slots underneath the GPU to provide more cool air for it.
there are special brackets you can purchase now to fit so no more ghetto-modding for this solution.
many have claimed it drastically lowered both their GPU core & memory temps.

my last couple builds i've used nice fans as intakes in the very bottom to help direct more cool air directly into the GPU and has provided much lower GPU temps(~5°C) in both systems.
both of these cases have offered modular panels in the PSU shroud to allow better airflow though while many cases still do not.

Could you please show me to these brackets?

What would you add in my build in regards to improving the passive cooling that is the backplate of the GPU?

https://imgur.com/a/LOLo91u

View: https://imgur.com/a/LOLo91u

 

[JohnBonhamsGhost]

but the way he done it is use a 6CFM fan then stuck heatsinks all over the top of the backplate of the card it's probably running hotter since no airflow.

and i mention producing better cool air intake for the card so the OP could possibly remove this custom setup.
i really doubt those heatsinks and fans are offering much good for the card, if any at all.
as you state, they're more than likely hampering heat dissipation by limiting airflow and holding heat closer to the card.

 

[JohnBonhamsGhost]

Could you please show me to these brackets?

shop for them.
sorry, i'm not a personal shopper and i've never used them so have no order history anywhere with them linked.

 

[Noobpunk]

The backplate that you attach to the CPU water block in order to then attach the cooler to the AM4 socket:

https://imgur.com/8pftp6G

View: https://imgur.com/8pftp6G

https://imgur.com/TeAQTem

View: https://imgur.com/TeAQTem

Could be just the way the cooler has been manufactured, but at face value they don't look like they've been installed straight.

Also may I ask what memory temps you get and is this a RTX 3080?

My apologies AIO is misaligned because the top plate isnt all the way in, my intention with this thread was whether it is still safe to use or not etc!

No it is actually at the hands of the company who built my pc, they first said maybe it was because my phone knocked it lol...and then possibly during transit it may have moved. But then again the plate as well as the screw is so tight I cant imagine transit being the reason.

Its a 3090 ROG Strix.

Initially playing warzone I was getting 82-86c in the memory junction. After using the heatsinks and fan the temps are reduced by 2-4c. However I also undervolted and now I am in the 64-68 region.