My Asus shows lights on and fan is running but the screen is black

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Aug 27, 2018
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I got a loner Asus and it showed battery full lights are on and the fan is running the screen came on for a minute now it's black I held down the power button but it won't power off and no screen. Any suggestions?
 
Solution
Take it back to the place that gave it to you as a loaner and get them to give you one that is not damaged. It could be a few things, so it is up to them to fix it.
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