My audio doesn't work.

Warlord711

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Jan 15, 2014
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So I've tried to fix my audio in several ways, most of them I found here on these forums. But so far none of them have worked. I try to install ANY sort of realtek or audio drivers and it gives me the "We cannot find the HD Audio device." error. When I go into my sound settings this:
38d4XB3.png
is what I see.I tried uninstalling the NVIDIA Audio drivers and then these drivers appeared. I have no idea what is wrong or what to do anymore, so any help will be greatly appreciated.

My (Relevant) Specs:

OS: Windows 7 home premium 64 bit
Motherboard: Asus m5a78l-M/usb3
Graphics card: EVGA GeForce GTX 760 2GB
 
Solution
The first thing is if the integrated audio chip on the motherboard is right then you should be able to hear the audio. The first thing what you do is to remove all the installed hardware drivers from your system. Go to "Device manger" and expand "sounds" menu and you will be able to see the installed sound drivers. Remove whatever is there.
Now go to the motherboard manufacturer's website in your case it is Asus.
Go to this site https://www.asus.com/Motherboards/M5A78LMUSB3/#support
Select the operating system you have installed and then select audio and download the driver and install it. This should work fine.
Go to sound settings and as you have included the picture above if you see more than two playback devices (one should be...

Warlord711

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Jan 15, 2014
5
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10,510



I have already tried downloading the audio driver from that website and it gives me the audio device cannot be found error.
 

Warlord711

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Jan 15, 2014
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10,510


Well I tried to do the most recent BIOS update from the asus site and it tells me it is a ROM File and that I don't have the right program to open it. Also, I am fairly computer illiterate so I don't really know how to do those things.
The audio hasn't worked at all (I built this computer about 5 days ago).
 

kundancomment

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Jan 16, 2014
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10,520
The first thing is if the integrated audio chip on the motherboard is right then you should be able to hear the audio. The first thing what you do is to remove all the installed hardware drivers from your system. Go to "Device manger" and expand "sounds" menu and you will be able to see the installed sound drivers. Remove whatever is there.
Now go to the motherboard manufacturer's website in your case it is Asus.
Go to this site https://www.asus.com/Motherboards/M5A78LMUSB3/#support
Select the operating system you have installed and then select audio and download the driver and install it. This should work fine.
Go to sound settings and as you have included the picture above if you see more than two playback devices (one should be headphone and one speaker) try disabling one by one and see which one works.
If you want to download the most matching driver for your audio hardware then you can use a utility software called "drivermax" free from http://www.drivermax.com
learn more at http://www.kundanstech.com
 
Solution


Did you install the other drivers for the system, especially the chipset?
 

Warlord711

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Jan 15, 2014
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No apparently 14 of my drivers are outdated. I've already download 4 of them but this porgram only lets me download 2 a day as a free user so I guess I'll need to wait a few more days and see if this fixes the problem
 


Hold on here, what "this program"? Don't use any third party drive finder stuff, get the drivers directly from the hardware endor.
 

Warlord711

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Jan 15, 2014
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10,510


Drivermax. And I downloaded the audio drivers from the asus site, the one for my motherboard and it didn't work.