Question My brand new Logitech G402 working in bios but not working when i boot windows

yazidzuriekat

Prominent
Mar 18, 2018
16
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510
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So i did these solutions
my os: win 64bit
1- i have tried all usb ports and plug and unplug the the cable hundred of times still not working
2- download logitech software
mouse working well very in my laptop wimdows 7 32bit
my previous mouse and keyboard are working
mouse working in my pc bios then when boot windows, mouse lights turned off, notice that the dpi led is working all time.
 
YES like this :
The drivers for this device are not installed. (Code 28)

There is no driver selected for the device information set or element.

To find a driver for this device, click Update Driver.
ok you said you downloaded the drivers for t he mouse. If you go to device manager, right click on the mouse, it will say update driver, let windows install or browse and install your own, click on your own and direct it to where the Logitech drivers are. Then install it from there. See if that helps.
 

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