My compter doesnt recognize usb mice. PLEASE HELP

mmdqn

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Jul 10, 2014
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as the title says my computer doesnt recognize a usb mouse. I tried 2 mice and none of them worked. Other things like keyboards or usb memories work fine but mice arent working. NONE of my usb ports are disabled and i have the most up to date drivers. The mouse gets power(its light is working) but i cant move it. PLEASE HELP
 
Solution
Plug in one of the mice

Next, hit the Windows Key on your keyboard

In the search box, type Device Manager

After Device Manager opens, hit the Tab key and then use the down arrow to navigate to where it says "Mice and other pointing devices"

When your on the "Mice and other pointing devices" item, click the Right Arrow

Do you see something that says "HID-compliant mouse" ?

If yes, down arrow until that is highlighted then click enter to bring up the dialog

You will need to use Tab and the arrows to get over to the tab in the dialog that says "Driver"

Once on the driver tab page, use tab to get to the Uninstall Button. Uninstall the driver.

With your mouse still plugged in, restart your PC. The driver for the mouse should be...
Plug in one of the mice

Next, hit the Windows Key on your keyboard

In the search box, type Device Manager

After Device Manager opens, hit the Tab key and then use the down arrow to navigate to where it says "Mice and other pointing devices"

When your on the "Mice and other pointing devices" item, click the Right Arrow

Do you see something that says "HID-compliant mouse" ?

If yes, down arrow until that is highlighted then click enter to bring up the dialog

You will need to use Tab and the arrows to get over to the tab in the dialog that says "Driver"

Once on the driver tab page, use tab to get to the Uninstall Button. Uninstall the driver.

With your mouse still plugged in, restart your PC. The driver for the mouse should be installed after the reboot.
 
Solution