My computor was in sleep mode. A kid pressed the button on top and it shut down. When started the welcome screen came up but will not accept password ? I'am LOST ! Can you help? Thank you
On the off chance you aren't trying to trick us for help in hacking a computer login, you might want to try a different keyboard. In case the shut down somehow fried the one that was plugged in. I'd also try the other ideas as they are good.