My computer is crashing unexpectedly

tommygun98

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Dec 26, 2013
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Hi i bought a custom made pc that had windows 8 on it that kept crashing while surfing the web mostly, it would show a colored screen (usually blue) and the sound would lag. Then i would have to reset it or it would do it by itself and then say windows has encountered and error... I've taken it three times back and yet nothing.. i even formatted it and put windows 7 on it. Now after it happens(mostly while gaming) it restarts and shows this message: WIndows has recovered from an unexpected shutdown
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1032

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80079F48F8
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Any help would be appreciated.. Thanks in advance :)
link to dump file: http://
 

Nikolay Savov

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Apr 9, 2013
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If you pass MEMTEST
If you pass FURMARK
the only thing left is the HDD - MHDD test - hirens boot cd
and PSU - try test with other one
Then it`s WIndows - clean install must fix the problem
Also disconnect all devices connected to the PC - HD TV , Playing Consoles etc. ......

 

tommygun98

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Dec 26, 2013
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i tested them all an no problems where found.. and it cant be windows since i had formatted windows 8 many times And i completely removed it and installed windows 7.. so the only thing left fromyour list is psu which i have no idea how to test
 

Nikolay Savov

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Apr 9, 2013
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With other known good one :)
Is not need to be the same XXX W like the one you have - just test the same scenario
But if you intend to game test - look for the same W ......
 

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