[SOLVED] My computer keeps bluescreening with the error "machine check exception" ?

[byron1381]

I have recently gotten the blue screen error listed above and I cannot figure out how to fix it. it comes at random points but seems to be more often while im playing games. any ideas on how to fix it?

 

[Colif]

What are specs of the PC?

Remove any overclocks

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. copy that file to documents
2. upload the copy from documents to a file sharing web site,
3. and share the link in your thread so we can help fix the problem

 

[byron1381]

What are specs of the PC?

Remove any overclocks

Can you follow option one on the following link - here - and then do this step below: Small memory dumps - Have Windows Create a Small Memory Dump (Minidump) on BSOD - that creates a file in c windows/minidump after the next BSOD

1. copy that file to documents
2. upload the copy from documents to a file sharing web site,
3. and share the link in your thread so we can help fix the problem

These are the files plus some photos from a blue screen viewer.
https://1drv.ms/u/s!AnPIpv33giOY7Fi2gBwg9b5mICeg?e=hSzwe6

I have not turned any overclocks on. thanks

 

[gardenman]

Hi, I ran the dump files through the debugger and got the following information: https://jsfiddle.net/52hpcqbd/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler

File information:	120820-5953-01.dmp (Dec 7 2020 - 22:19:29)
Bugcheck:	UNEXPECTED_KERNEL_MODE_TRAP (7F)
Probably caused by:	memory_corruption (Process: BlackDesert64.exe)
Uptime:	0 Day(s), 0 Hour(s), 42 Min(s), and 47 Sec(s)

File information:	120820-5953-02.dmp (Dec 7 2020 - 23:15:01)
Bugcheck:	DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:	*** WARNING: Unable to verify timestamp for RzDev_0067.sys
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 08 Sec(s)

Possible Motherboard page: https://www.msi.com/Motherboard/MAG-Z390-TOMAHAWK
There is a BIOS update available for your system. You have version 1.9 installed and the latest is 1.B. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

I won't pretend to know whats going on with error 1, it looks like its going around in circles. it couldn't escape a loop, tried the same command 5 times and then failed. The dump text only show so much, its possible the loop lasted longer than its showing me.

Error 2 was caused by razer drivers

Feb 17 2020

RzDev_0067.sys

Razer driver

Strange its the only razer driver on PC, no Synapse to be seen. update or remove it.