Question My computer keeps shutting down, eventid 41, task 63

crashin777

Prominent
Dec 17, 2017
5
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510
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Windows 10 Pro
gfx: Nvidia gtx 1080 founders edition
cpu: i7-6700k
corsair h110i
motherboard: asus z170 deluxe
memory: 32GB (16x2),- corsair vengeance lpx
PS: evga supernova 850 p2

Hi, my computer keeps shutting down like it would if i unplugged it then it restarts.

I've had it for about a year and a half, made sure everything is fully seated still

its been happening for a while, when i play a game, or watch a movie something involving graphics. could it be the , gfx card or PS..? What should i do?

when i run OCCT only seems to do it when something is overheating i guess) (during times its crashing) (https://www.ocbase.com/), when i run the power test it immediately shuts down even on the lowest 1024x768, same with the 3D test, (gpu)

doesnt always happen (i play every day and the times its happened is below)... but when it starts it doesnt go away for a while...everytime i get back into the video/game it will immediately reset again. i can do anything non-video and it won't reset.

when its not crashing i can run these tests on the max settings (1440) without a problem

The OCCT (cpu) test (puts cpu at 100% usage, it gets to 55C) , and memtest can run without causing any crashes when its doing this.

My H110i says that CPU is sitting at 77F, OCCT says 78..it says 87.8 for gpu before i run the tests above, it shuts down immediately so cant see what happens

Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 11/30/2019 3:25:52 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (70368744177664),(2)
User: SYSTEM
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

heres the times to show how often:

Code:
Critical    11/30/2019 16:11    Kernel-Power    41    -63
Critical    11/30/2019 16:05    Kernel-Power    41    -63
Critical    11/30/2019 16:01    Kernel-Power    41    -63
Critical    11/30/2019 15:53    Kernel-Power    41    -63
Critical    11/30/2019 15:25    Kernel-Power    41    -63
Critical    11/26/2019 22:29    Kernel-Power    41    -63
Critical    11/26/2019 22:24    Kernel-Power    41    -63
Critical    11/25/2019 22:15    Kernel-Power    41    -63
Critical    11/25/2019 21:18    Kernel-Power    41    -63
Critical    11/23/2019 14:15    Kernel-Power    41    -63
Critical    11/17/2019 13:00    Kernel-Power    41    -63
Critical    11/16/2019 12:34    Kernel-Power    41    -63
Critical    11/10/2019 19:09    Kernel-Power    41    -63
Critical    11/10/2019 17:38    Kernel-Power    41    -63
Critical    11/4/2019 23:27    Kernel-Power    41    -63
Critical    11/4/2019 23:24    Kernel-Power    41    -63
Critical    11/4/2019 23:21    Kernel-Power    41    -63
Critical    11/4/2019 23:18    Kernel-Power    41    -63
Critical    11/4/2019 23:15    Kernel-Power    41    -63
Critical    11/4/2019 23:11    Kernel-Power    41    -63
Critical    10/26/2019 9:31    Kernel-Power    41    -63
Critical    10/26/2019 9:16    Kernel-Power    41    -63
Critical    10/13/2019 21:53    Kernel-Power    41    -63
Critical    10/13/2019 21:49    Kernel-Power    41    -63
Critical    10/13/2019 21:27    Kernel-Power    41    -63
Critical    10/13/2019 21:05    Kernel-Power    41    -63
Critical    10/13/2019 20:45    Kernel-Power    41    -63
Critical    10/13/2019 19:37    Kernel-Power    41    -63
Critical    10/13/2019 19:00    Kernel-Power    41    -63
Critical    10/13/2019 18:48    Kernel-Power    41    -63
Critical    10/13/2019 16:31    Kernel-Power    41    -63
Critical    10/13/2019 16:28    Kernel-Power    41    -63
Critical    10/9/2019 20:17    Kernel-Power    41    -63
Critical    10/7/2019 22:05    Kernel-Power    41    -63
Critical    10/7/2019 0:20    Kernel-Power    41    -63
Critical    10/6/2019 23:59    Kernel-Power    41    -63
Critical    10/6/2019 23:50    Kernel-Power    41    -63
Critical    10/6/2019 23:46    Kernel-Power    41    -63
Critical    10/6/2019 23:15    Kernel-Power    41    -63
Critical    10/6/2019 23:13    Kernel-Power    41    -63
Critical    10/6/2019 22:50    Kernel-Power    41    -63
Critical    10/5/2019 14:40    Kernel-Power    41    -63
Critical    10/5/2019 14:36    Kernel-Power    41    -63
Critical    10/5/2019 14:34    Kernel-Power    41    -63
Critical    10/5/2019 14:32    Kernel-Power    41    -63
Critical    10/5/2019 13:27    Kernel-Power    41    -63
Critical    10/5/2019 13:02    Kernel-Power    41    -63
Critical    10/5/2019 12:35    Kernel-Power    41    -63
Critical    9/30/2019 1:06    Kernel-Power    41    -63
Critical    9/30/2019 1:04    Kernel-Power    41    -63
Critical    9/30/2019 1:01    Kernel-Power    41    -63
Critical    9/30/2019 1:00    Kernel-Power    41    -63
 
Last edited:

PC Tailor

Distinguished
Herald
The kernel 41 error simply indicates that the system shut down unexpectedly, you'd get the same error simply pressing the reset switch on your case. It doesn't indicate what the problem may be, just that the problem is causing shut downs (which obviously, you already know!)

and memtest can run without causing any crashes when its doing this
Just to confirm, you say that you can run memtest perfectly fine from a bootable USB?
Are your RAM modules from the same physical pack also?

Does the restarting only occur in heavier loads?
Are you running any overlock or XMP at all?

Typically once software/firmware has been covered, it tends to go:
PSU > GPU > RAM > MB > CPU.
 

crashin777

Prominent
Dec 17, 2017
5
0
510
0
Hi! thank you for looking at my post

yes, memtest tests fine from bootable usb, no errors left it running overnight

same ram module package yes

no, not heavy loads..i'm probably not pushing 50% usage on cpu or gfx card when it starts, i'm playing old games (world of warcraft classic , metal gear rising, and tomb raider 2013 right now)

no overclocking except for XMP, which ive tried turning off in motherboard settings but it still shut down without them overclocked
 

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