My computer loads up then instead of the log in screen it goes black mouse still working

[yin_foung]

When I turned on my computer it comes up with the gigabyte loading screen then the 'windows error recovery' with 'start windows normally' and 'launch startup repair' options. Then when I choose startup repair it does it then goes to a black screen with my mouse in the middle this is where the login screen should be. It does the same for start windows normally but skipping out the first bit.

 

[EliteAP]

Are you using a Hard Drive and is it fairly old?

Your operating system may be corrupted and will need a reinstall.

Generally, existing files will go into windows.old and will say it will if you re-install windows ONTOP.