Question My computer occasionally freezes and the usb devices disconnect

rnscrn

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Jul 18, 2015
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Its happened a handful of times over the last two months but with increased frequency lately. Basically what is occurring is that I'll be doing something online - either watching a streaming service or playing a resource intensive game - and my screen freezes and all the usb ports disconnect. I can't do anything until I hold the power button down to turn the computer off and then it turns back on and works normally. I've gone into the logs and the only errors are the ones that come from the system not shutting down properly which are at the time stamp of me turning off the computer and not the timestamp of the computer freezing.

CPU: Intel Core i5-7400 @ 3.00GHz
Graphics: NVIDIA GeForce GTX 1050
RAM: 8 GB

I'm not very tech literate so have no real idea what to do next.
 

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