[SOLVED] My computer restarts itself once i turn it on

[Geeksman]

I really have a weird problem with my PC. The problem is if i restart the PC from start menu it will boot into windows no problem however after 5 or 10 minutes it restarts itself without a warning then it works well and stay working for hours without issues. This problem also occur when i turn on my PC for the first time

Specs
CPU Ryzen 5 3600
Ram corsair vengeance pro 16gb 3200mhz
Mobo B550 F gaming wifi bios update version 0603
GPU Asus ASUS ROG Strix RX 570
PSU Bitfenix whisper m 80 plus gold fully modular 850w psu One SSD Samsung Evo 250GB
Two hard drivers one is 2TB and another one is 1 TB.
BIOS version 0805
Any help would be really appreciated

And this is Event viewer log

The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event ID 41
Level Critical

+ System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2021-04-08T08:23:35.0878718Z

EventRecordID 4447

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-L1VPKO5
- Security
[ UserID] S-1-5-18
- EventData
BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false

 

[Colif]

one post is enough

41 (63) just means windows recognises PC was restarted but it may not know why

so it only happens on a restart? if you run PC all day without a restart its fine?

latest chipset drivers?
https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

 

[Lutfij]

If you're indeed on BIOS version 0603, you have a number of BIOS updates pending. I'd advise gradually working your way to the latest version, i.e, 0603>0608>0805>1004>1202>1212>1216>1602>1804>2003>2006

You should ideally be on version 20H2 for Windows 10, in case you're on an older version of the OS..

 

[Colif]

if you update bios, you probably just jump to top one, none of them mention needing to be installed first,
and Update chipset drivers before updating bios

https://rog.asus.com/au/motherboards/rog-strix/rog-strix-b550-f-gaming-model/helpdesk_bios

 

[Geeksman]

one post is enough

41 (63) just means windows recognises PC was restarted but it may not know why

so it only happens on a restart? if you run PC all day without a restart its fine?

latest chipset drivers?
https://www.amd.com/en/support/chipsets/amd-socket-am4/x570

Yes it only happens when i restart the PC or i turn it on for the first time from the power button. And all drivers are installed and up-to-date!

 

[Colif]

Try updating bios

what CPU? you failed to mention it in specs

 

[Geeksman]

If you're indeed on BIOS version 0603, you have a number of BIOS updates pending. I'd advise gradually working your way to the latest version, i.e, 0603>0608>0805>1004>1202>1212>1216>1602>1804>2003>2006

You should ideally be on version 20H2 for Windows 10, in case you're on an older version of the OS..

First of all thanks for your response. Secondly my BIOS version 0805 i know that's not a BIOS issue because it was running fine on the same version. And yes my windows 10 version is 20H2 i installed it 3 days ago.

 

[Geeksman]

Try updating bios

what CPU? you failed to mention it in specs

Sorry sir. My CPU is Ryzen 5 3600

 

[Colif]

20H2 may have installed new drivers that work better with the newer bios

does the restart happen in safe mode?

• go to settings/update & security/recovery
• under advanced startup, click restart now button
• this restarts PC in a blue menu
• choose troubleshoot
• choose advanced
• choose startup options
• click the restart button
• choose a safe mode (it doesn't matter which) by using number associated with it.
• Pc will restart and load safe mode