[SOLVED] My CPU FAN RGB won't turn on and windows show me cpu fan error in startup

[tonywong2015]

hello guys, recently I got a msi brand fan, but I don't know where they are connected, it comes with two 4-pin cables, one I connect to the cpu fan and the other to the fan, but it tells me cpu fan error when I start the computer and I don't know turn on the RGB

my motherboard is a msi z390i

 

[Phaaze88]

1 is the fan power header, the other is the LED power header.
Your motherboard has a single designated RGB header; that's where the fan's LED header should be plugged.

 

[tonywong2015]

1 is the fan power header, the other is the LED power header.
Your motherboard has a single designated RGB header; that's where the fan's LED header should be plugged.

Hello, I connect the Led power header cable in JRGB1?

 

[Phaaze88]

Yes.

 

[tonywong2015]

Yes.

connected the led cable to jrgb1 but nothing happens, the led cable is similar to the power cable, 4 pins, but doesn't work in FAN connection either :/

 

[Phaaze88]

connected the led cable to jrgb1 but nothing happens, the led cable is similar to the power cable, 4 pins, but doesn't work in FAN connection either :/

Must be dead then.
The fan power header can be plugged into any fan header, but there are 2 types of LED headers:
-the 12v, 4 pin RGB
-the 5v, 3 pin ARGB - do NOT plug a 5v connector into a 12v motherboard header = DED.

Just to double check, this is a RGB, or ARGB fan?

 

[tonywong2015]

Must be dead then.
The fan power header can be plugged into any fan header, but there are 2 types of LED headers:
-the 12v, 4 pin RGB
-the 5v, 3 pin ARGB - do NOT plug a 5v connector into a 12v motherboard header = DED.

Just to double check, this is a RGB, or ARGB fan?

hello, is RGB 12v 4pin cable, i realise the cable belong to jrainbow 1, that have 4 pin too, time to change to nzxt kraken

 

[Karadjgne]

Gotta say, never seen that style fan from MSI, I couldn't find it for sale anywhere. Looks like it would be ARGB, not RGB.,

You also need software to run the mystic lighting.

Can't remember ever seeing a ARGB where the unused pin isn't blocked off to prevent it from being inserted backwards, so not sure rgb/argb makes a difference. But there's always an oddball somewhere.

Can you link specifications of the fan?