My CPU Idle Temp are 55C-61C so hot help please :(

[Enes Ali]

Hi. I have Toshiba Satellite P50-B-11U Laptop. CPU: Intel core i7 4720HQ. IDLE Temp: 60C Load Temp: 93C (Limited by BIOS or firmware automatically)

My CPU got 93C on %20 CPU usage. My laptop are new. Clean but why really so hot? My GPU are AMD R9 M265X 2 GB GDDR5. GPU got max temp like 89C on gaming and all CPU cores got 93c or 90C 🙁 And also i got glitch problems because CPU and GPU really so hot. My CPU can't run at 3.6 GHZ because hot so much thermal throttling problems. How i fix this problem? My laptop have only 1 cooling fan. (My room are cold)

1. Test

2. Test

3. Test

4. Test

 

[Enes Ali]

No answer ???? I wait 24 hours still no help ? 🙁

 

[Stysner]

You didn't overclock and it's brand new?

Go back to the store. Demand a new one or a free repair.

 

[Enes Ali]

You didn't overclock and it's brand new?

Go back to the store. Demand a new one or a free repair.

Yes no overclocked. And already CPU is locked for overclock.

But how repair ? What's a problem? Tell me?

 

[Stysner]

The problem? Your CPU runs terribly hot, you know this. I can't give you the solution, because it's a hardware problem and it's a laptop, so you can't open it up because you'll lose warranty.

If nothing is blocking the airflow (don't use a laptop on carpet or a blanket, set it down on a table with room around it for the air to move) and it's brand new, there is no reason for it to run that hot.

Since it's new, just go back to the store.

Looking at your desktop and all the stuff you've installed and been using, it's not brand new. What you could do is try to blow out all the dust from the air inlet/outlets, and if it's outside of warranty, just open it up and clean it out. You'll probably not be able to reach everything, so do the best you can and maybe buy a laptop stand with a fan in it (like: http://www.amazon.com/Havit-HV-F2067-Utra-Slim-Cooling-Adjustable/dp/B01CP2AYGK/ref=sr_1_1?s=pc&ie=UTF8&qid=1461195377&sr=1-1-spons&keywords=laptop+cooler&psc=1 ), and hope it's enough.

 

[Enes Ali]

The problem? Your CPU runs terribly hot, you know this. I can't give you the solution, because it's a hardware problem and it's a laptop, so you can't open it up because you'll lose warranty.

If nothing is blocking the airflow (don't use a laptop on carpet or a blanket, set it down on a table with room around it for the air to move) and it's brand new, there is no reason for it to run that hot.

Since it's new, just go back to the store.

Looking at your desktop and all the stuff you've installed and been using, it's not brand new. What you could do is try to blow out all the dust from the air inlet/outlets, and if it's outside of warranty, just open it up and clean it out. You'll probably not be able to reach everything, so do the best you can and maybe buy a laptop stand with a fan in it (like: http://www.amazon.com/Havit-HV-F2067-Utra-Slim-Cooling-Adjustable/dp/B01CP2AYGK/ref=sr_1_1?s=pc&ie=UTF8&qid=1461195377&sr=1-1-spons&keywords=laptop+cooler&psc=1 ), and hope it's enough.

I go to Toshiba Service or i try open my laptop? Which one better? 🙁 Can i trust Toshiba Service ? Or not?

PLEASE CHECK THIS LINKS:
http://www.cnet.com/forums/discussions/toshiba-customer-service-is-terrible-504057/
http://forums.toshiba.com/t5/Other-Satellite-Laptop-Models/Poor-Customer-Service/td-p/108072

 

[Stysner]

Haven't got a clue, never owned a Toshiba. Google "Toshiba service reviews" or open it up yourself. Take pictures so you know how to put it back together again, DO NOT lose your screws. Good luck.