Question My CPU temps are unstable and high in any activity ?

[dziugasj]

Hello, been having this issue for some time where my CPU temps are ridiculously high and jumpy while doing any activity on a laptop.

My specs:
CPU: Intel Core i7 8750H @ 2.20GHz
GPU: NVIDIA GeForce GTX 1060 6gb
MB: CFL Sienta_CFS (U3E1)
RAM: 16gb
Storage: 931GB TOSHIBA MQ04ABF100 (SATA) & 223GB Patriot M.2 P310 240GB (SSD)
OS: Windows 10 Home 64-bit

My temps while using google chrome (8 tabs):

https://imgur.com/a/jVZzhHR

View: https://imgur.com/a/jVZzhHR


As you can see in the picture, that my CPU temps are not normal (60-99 degrees), while GPU's are fine (stable 60) (my pc is acer helios predator 300 (MODEL: Predator PH315-51) , so it's supposed to heat more than other laptops).

Things i tried to get rid of that issue:

1. Did clean installation of windows 10.
2. Repasted thermal paste (i didn't done it by myself).
3. Cleaned the dust.
4. Checked to see if my CPU fan is working properly (Yes it did).
5. Noticed that i can reduce my temperatures via power plan, adjusting processor power management settings, by setting up maximum processor state to 99% instead of 100%. After that my CPU temps doesn't go over 60 degrees, but then i'm losing a lot of performance, which is not good as I'm rendering pretty often and like to play games and that becomes an issue.
6. Tried going into BIOS to check if my pc is still heating (Yes it did), but not much, so it's clear that it's not software based problem.

Tried playing games with high temps so sometimes my fps goes down to like 15fps for couple of seconds then comes back to normal.

My question to you guys, what's the problem here? How can I find the problem with my pc, oh and btw my laptop is like 5 years old, but it should still work properly no?

 

[CountMike]

Hello, been having this issue for some time where my CPU temps are ridiculously high and jumpy while doing any activity on a laptop.

My specs:
CPU: Intel Core i7 8750H @ 2.20GHz
GPU: NVIDIA GeForce GTX 1060 6gb
MB: CFL Sienta_CFS (U3E1)
RAM: 16gb
Storage: 931GB TOSHIBA MQ04ABF100 (SATA) & 223GB Patriot M.2 P310 240GB (SSD)
OS: Windows 10 Home 64-bit

My temps while using google chrome (8 tab):

https://imgur.com/a/jVZzhHR

View: https://imgur.com/a/jVZzhHR


As you can see in the picture, that my CPU temps are not normal (60-99 degrees), while GPU's are fine (stable 60) (my pc is acer helios predator 300 (MODEL: Predator PH315-51) , so it's supposed to heat more than other laptops).

Things i tried to get rid of that issue:

1. Did clean installation of windows 10.
2. Repasted thermal paste (i didn't done it by myself).
3. Cleaned the dust.
4. Checked to see if my CPU fan is working properly (Yes it did).
5. Noticed that i can reduce my temperatures via power plan, adjusting processor power management settings, by setting up maximum processor state to 99% instead of 100%. After that my CPU temps doesn't go over 60 degrees, but then i'm losing a lot of performance, which is not good as I'm rendering pretty often and like to play games and that becomes an issue.
6. Tried going into BIOS to check if my pc is still heating (Yes it did), but not much, so it's clear that it's not software based problem.

Tried playing games with high temps so sometimes my fps goes down to like 15fps for couple of seconds then comes back to normal.

My question to you guys, what's the problem here? How can I find the problem with my pc, oh and btw my laptop is like 5 years old, but it should still work properly no?

"Jumpy" temps are normal as they jump with jumps of CPU usage, which requires more power and higher voltage which of course causes temps to raise.
Laptops and small devices are handicapped by small coolers in confined spaces so higher temps are inevitable. If BIOS allows, you can try to regulate voltage to a degree. Limiting performance is a poor option.
About best thing you can do is to enhance cooling with a stand with fans

laptop cooling pad - Google Suche

There are many to choose from but for best results look for ones that have fans matching intake openings at bottom of the laptop,
Or some like this that are less of hindrance

Amazon.com

The key is to put more air thru.

 

[helpstar]

Is the power plan in windows set to balanced?

check if a BIOS update is available

check if the Intel drivers are up to date
install the latest 1060 mobile GPU driver from nvidia

Repaste again, maybe a screw is loose?

are both fans running?

thermal pads all in place?

View: https://www.youtube.com/watch?v=r1Lb8_k--zA

 

[dziugasj]

"Jumpy" temps are normal as they jump with jumps of CPU usage, which requires more power and higher voltage which of course causes temps to raise.
Laptops and small devices are handicapped by small coolers in confined spaces so higher temps are inevitable. If BIOS allows, you can try to regulate voltage to a degree. Limiting performance is a poor option.
About best thing you can do is to enhance cooling with a stand with fans

laptop cooling pad - Google Suche

There are many to choose from but for best results look for ones that have fans matching intake openings at bottom of the laptop,
Or some like this that are less of hindrance

Amazon.com

The key is to put more air thru.

They are jumpy, but i don't think that constant jumping of cpu temps from 60 to 90 are good by using chrome. Also I have cooling pad and this problem is happening while I'm with my cooling pad, although before i had cooling pad and everything was fine.

 

[dziugasj]

Is the power plan in windows set to balanced?

check if a BIOS update is available

check if the Intel drivers are up to date
install the latest 1060 mobile GPU driver from nvidia

Repaste again, maybe a screw is loose?

are both fans running?

thermal pads all in place?

View: https://www.youtube.com/watch?v=r1Lb8_k--zA

I tried many power plans, balanced, higher performance, changed settings inside plans a bit to see what's up, but no work.

BIOS update is not available.

I've updated Intel drivers, but problem is still occuring.

Don't think that's repaste or pads problem, because my thermal pads and thermal paste was changed two times during higher temps by two different IT engineers ( cause I thought that maybe they fked something up so i changed engineers).

I checked screws, everything looked fine.

 

[RodroX]

You may need to repaste it and deep clean it, or if you don't know how to do it properly and safely, then send it to someone you can trust they will do a fine job.

There could also be a background app (or more than one) thats messing with your system. If this is the case and you can't turn it off completely (considereing your system is 5 years old), is usually easy to fix by resintalling (clean install) all the software from scratch (OS, office, drivers, etc.). Of course you will have to do a backup first.

 

[dziugasj]

You may need to repaste it and deep clean it, or if you don't know how to do it properly and safely, then send it to someone you can trust they will do a fine job.

There could also be a background app (or more than one) thats messing with your system. If this is the case and you can't turn it off completely (considereing your system is 5 years old), is usually easy to fix by resintalling (clean install) all the software from scratch (OS, office, drivers, etc.). Of course you will have to do a backup first.

I already did repasted two times by two different computer specialists.
My system is 5 years old, but I reinstalled windows 10 like 3 times, most recent one was when high temps came by.

 

[RodroX]

Then you should start by looking at your app usage, and see whats working harder, at the same time do monitor the temps and check what happend if you disable/turn off that app.

If the repaste and cleaning was well done, then this could be simple one or more apps that are working harder than they should.

 

[Spii]

Not an expert, but I had a similar problem with my MSI GE66 a while back that is as yet unresolved. CPU Temps even under full load were never over 90, all this through multiple repastes I performed myself.

After one repaste a year ago, I noticed the transient temps were wildly out of balance. Tried redoing the procedure (much more carefully and slowly) and the issue persisted.

There's a host of software-related concerns that others have touched on here, but I'm more of a hardware/nuts&bolts kind of guy so I'll stay in my lane. In that lane, I suspect two possible physical scenarios for both you and I:

- Something physically got bent during one of the repastes leading to poor contact with the CPU (I think this is more likely)
- The contact was never great to begin with and pressure was always uneven but simply got worse over time either by repeated handling or through multiple heat cycles as the material stress led to fatigue and bending or warping of the heatsink (possible but I don't think this is likely as our issues would have manifested more slowly over time if this were the case).

Personally, I'm going to use some of that pressure film (the kind dentists use to check bite contact) to see what my pressure points are under the hood, and then I may either try and very carefully bend things back into alignment, or polish the heatsink surface high spots. I wouldn't recommend anyone messing with it like this, but this is a learning/tinkering thing for me since the GE66 is no longer my daily driver.

 

[dziugasj]

Then you should start by looking at your app usage, and see whats working harder, at the same time do monitor the temps and check what happend if you disable/turn off that app.

If the repaste and cleaning was well done, then this could be simple one or more apps that are working harder than they should.

i tried that, deleted all apps who had high cpu utilization, just left "system" and "firewall", don't think that's the issue

"harder", my chrome sometimes takes 100% of the cpu and it occurs with every other program.

 

[dziugasj]

Not an expert, but I had a similar problem with my MSI GE66 a while back that is as yet unresolved. CPU Temps even under full load were never over 90, all this through multiple repastes I performed myself.

After one repaste a year ago, I noticed the transient temps were wildly out of balance. Tried redoing the procedure (much more carefully and slowly) and the issue persisted.

There's a host of software-related concerns that others have touched on here, but I'm more of a hardware/nuts&bolts kind of guy so I'll stay in my lane. In that lane, I suspect two possible physical scenarios for both you and I:

- Something physically got bent during one of the repastes leading to poor contact with the CPU (I think this is more likely)
- The contact was never great to begin with and pressure was always uneven but simply got worse over time either by repeated handling or through multiple heat cycles as the material stress led to fatigue and bending or warping of the heatsink (possible but I don't think this is likely as our issues would have manifested more slowly over time if this were the case).

Personally, I'm going to use some of that pressure film (the kind dentists use to check bite contact) to see what my pressure points are under the hood, and then I may either try and very carefully bend things back into alignment, or polish the heatsink surface high spots. I wouldn't recommend anyone messing with it like this, but this is a learning/tinkering thing for me since the GE66 is no longer my daily driver.

two repastes was done, between, inbetween and after them the problem was occuring, i think everything is fine with the repaste

idk, but i have a feeling that something's not right with cpu or something that's related to cpu

 

[Spii]

two repastes was done, between, inbetween and after them the problem was occuring, i think everything is fine with the repaste

idk, but i have a feeling that something's not right with cpu or something that's related to cpu

Did you mean before, in between, and after? Yeah, if that's the case I'm inclined to agree with you: your paste is probably fine.

Sorry for misunderstanding!

 

[dziugasj]

Did you mean before, in between, and after? Yeah, if that's the case I'm inclined to agree with you: your paste is probably fine.

Sorry for misunderstanding!

yeah, (high and jumpy temps) were happening to me before those two repastes, i've done (not by myself) two repastes after.

 

[helpstar]

check the rpm of the fans under load
are you using an external display? if yes, more than one?

is the BIOS version 1.26?

uninstall all acer tools

any other tools installed like speedfan or afterburner? set to default and uninstall. restart windows

to have a look what the problem could be:
run userbenchmark.com and post the http link of your result, e.g. https://www.userbenchmark.com/UserRun/28977730

check windows integrity
open the command prompt as administrator and type DISM /Online /Cleanup-Image /RestoreHealth
https://www.lifewire.com/how-to-open-an-elevated-command-prompt-2618088
https://answers.microsoft.com/en-us...em-files/bc609315-da1f-4775-812c-695b60477a93


clean boot

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.

support.microsoft.com

check the memory by running memtest.org usb autoinstaller (bootable USB flash drive)


check the hard drive for errors with its manufacturer´s tool

 

[Deleted member 2947362]

maybe try a new heat sink ? could be heat sink fan/s are not cooling as good as they once did?
or the heatsink's heat pipe/s have failed or failing?

could be simply down to the change of weather (hotter) or a windows update possibly something you installed or other software is making the CPU have to work harder with background tasks?

just some other idea's you could try looking in to.

Check what task's are running in the background to see what software is using CPU resources.