my cr-rom/cd-r isnt working properly. please help!

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Archived from groups: microsoft.public.windowsxp.hardware (More info?)

hi to anyone who can help me. my cd-rom/rw isnt working
properly. i am able to play audio CDs that were burned to
a cd-r but when i insert a pre-recorded/copyrighted audio
cd,i am given the message that there is no disk in drive.

the same thing happens when i try to use one of my game
software CDs. the cd-rom is simply not ackowledging that
theres a disk in the drive. the kids cant play their
games and i cant use programs that require me to switch
back and forth between CD's (ie😛icture it.) when i
browse to the drive by using windows explorer,the drive
appears empty as if no disk were inserted.

as well as these issues, i am also unable to burn a cd
using either the build in XP writer, my roxio software,
or my windows media copy feature.

i use a digital camera and depend on being able to burn
my images to CD for storage but nothing ive tried since
this issue began a few months ago has worked.

any suggestions greaty appeciated! thanks in advance.
 
Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641

-----
Nathan McNulty

betcsu wrote:
> hi to anyone who can help me. my cd-rom/rw isnt working
> properly. i am able to play audio CDs that were burned to
> a cd-r but when i insert a pre-recorded/copyrighted audio
> cd,i am given the message that there is no disk in drive.
>
> the same thing happens when i try to use one of my game
> software CDs. the cd-rom is simply not ackowledging that
> theres a disk in the drive. the kids cant play their
> games and i cant use programs that require me to switch
> back and forth between CD's (ie😛icture it.) when i
> browse to the drive by using windows explorer,the drive
> appears empty as if no disk were inserted.
>
> as well as these issues, i am also unable to burn a cd
> using either the build in XP writer, my roxio software,
> or my windows media copy feature.
>
> i use a digital camera and depend on being able to burn
> my images to CD for storage but nothing ive tried since
> this issue began a few months ago has worked.
>
> any suggestions greaty appeciated! thanks in advance.