I see some people with the same problem and people just keep saying hit the button on the drive but mine does not have a button anywhere on it to open it so i tried right clicking on the DVD drive from the my computer folder but it is not there nor does it show up if i search my entire computer so I'm not sure if it just wasn't loaded properly or if my computer didn't come with a DVD drive and i need to buy one or something else i just need help right now.