- Jun 4, 2016
- 12
- 0
- 4,510
My GPU is an ASUS R9 380 Series. Only about three years old. The machine works absolutely fine on its own, until you try to update the graphics drivers.
One you do that, again, the machine is fine. But as soon as you run a game that's not in windowed mode, the display will start off by cutting to black rapidly, then eventually you'll lose all display input altogether. Screen goes black, tells you there's no input. It'll come back upon a restart.
Updated to Windows 10 after this happened (was on 7), and while the problem isn't fixed totally (black cutout still happens, display is still lost), it's slightly better in that on Windows 7, after logging in, you'd get about 20 seconds of idle time before the whole display glitched out and froze. Because Win 10 can recognise it's the drivers and do a restore to a less (mod edit: watch the language) point.
So I know it's not the OS, I've also had a colleague take my GPU and put it in his setup, and it's fine. I've also tried different display cables with no change. I've popped out both RAM sticks one at a time and that has no effect, so I know it's not them.
At this point I'm convinced it's a power supply issue, or something with the motherboard/CPU (my SSD and HDD are both very new and I know it's not them). Like, my best guess is that the PSU can't handle increased performance from the GPU and it's cutting out?
I'm just wondering whether anyone's seen this before. I can't think of anything else it could be.
Thanks.
One you do that, again, the machine is fine. But as soon as you run a game that's not in windowed mode, the display will start off by cutting to black rapidly, then eventually you'll lose all display input altogether. Screen goes black, tells you there's no input. It'll come back upon a restart.
Updated to Windows 10 after this happened (was on 7), and while the problem isn't fixed totally (black cutout still happens, display is still lost), it's slightly better in that on Windows 7, after logging in, you'd get about 20 seconds of idle time before the whole display glitched out and froze. Because Win 10 can recognise it's the drivers and do a restore to a less (mod edit: watch the language) point.
So I know it's not the OS, I've also had a colleague take my GPU and put it in his setup, and it's fine. I've also tried different display cables with no change. I've popped out both RAM sticks one at a time and that has no effect, so I know it's not them.
At this point I'm convinced it's a power supply issue, or something with the motherboard/CPU (my SSD and HDD are both very new and I know it's not them). Like, my best guess is that the PSU can't handle increased performance from the GPU and it's cutting out?
I'm just wondering whether anyone's seen this before. I can't think of anything else it could be.
Thanks.
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