Greetings everyone. My internet service provider is Verizon. I have their High Speed DSL Internet Plan featuring 3.1 -7.0 megabits-per-second (Mbps) download speeds. In regards to my hardware, I have a Westell 6100 modem, a Linksys WTR 1900ac router, and all but one of my PC's are fitted with Gigabit PCI Ethernet Cards. In addition, all of my PC's are wired with CAT 6 Ethernet cables.
However, while I am paying for 3.1 - 7.0 Mbps download speeds, I am only averaging 1.4-1.5 Mbps download speeds on all of my PC's. I have tested my speeds using both Speedtest.net by Ookla and Verizon's native speed tester featured on their site. Every time I tested my speed, I received the same results regardless of what site or PC I was using to test.
Upon talking with Verizon today, I was told that my modem is still capable of operating higher download speeds and those speeds are available in my region. After conducting some research, I discovered that phone wiring and the network interface device can also be the source of the problem. However, after scouring my home, I found that I do not have a network interface device, but instead an ancient box concealed in my basement's drop-ceiling where all of my telephone wires connect. This box looks original to the house, so I'm guessing that it dates back to 1952. I have included links to pictures of it that can be found at the end of this message. Could this box be the source of the problem? Before contacting Verizon technical support again, I wanted to have a few opinions on the matter and how I may solve this issue. Thank you - Tom
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=1
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=3
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=7
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=5
However, while I am paying for 3.1 - 7.0 Mbps download speeds, I am only averaging 1.4-1.5 Mbps download speeds on all of my PC's. I have tested my speeds using both Speedtest.net by Ookla and Verizon's native speed tester featured on their site. Every time I tested my speed, I received the same results regardless of what site or PC I was using to test.
Upon talking with Verizon today, I was told that my modem is still capable of operating higher download speeds and those speeds are available in my region. After conducting some research, I discovered that phone wiring and the network interface device can also be the source of the problem. However, after scouring my home, I found that I do not have a network interface device, but instead an ancient box concealed in my basement's drop-ceiling where all of my telephone wires connect. This box looks original to the house, so I'm guessing that it dates back to 1952. I have included links to pictures of it that can be found at the end of this message. Could this box be the source of the problem? Before contacting Verizon technical support again, I wanted to have a few opinions on the matter and how I may solve this issue. Thank you - Tom
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=1
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=3
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=7
https://mail.aol.com/38896-519/aol-6/en-us/mail/get-attachment.aspx?uid=28165720&folder=NewMail&partId=5