My external hard drive - seagate 1T is not recognized, what software will i use to fix this problem?

shiennaoblenda

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Oct 9, 2014
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My external hard drive seagate 1T is not recognized, it was not being detected with my laptop ...what software will i use to fix this problem? i search in the enternet on what to do...i follow all of them but it doesn't work...the drive still working because it blinks light which means the the program or format of the drive needs to fix ......i really need the data inside...:??: please help me
 
Solution
Hey shiennaoblenda. Can you see it somewhere at all (Disk Management, Device Manager, BIOS?). If you can see it in Disk Management, you could try to change its letter. Here's a link with instructions on how to do that, just click on your OS and follow the instructions: http://wdc.custhelp.com/app/answers/detail/a_id/137/
You should also try the basic troubleshooting e.g. try it with different USB cable, different USB ports and a different computer.

Hope that helps. Let me know if you have any questions.
Boogieman_WD
Hey shiennaoblenda. Can you see it somewhere at all (Disk Management, Device Manager, BIOS?). If you can see it in Disk Management, you could try to change its letter. Here's a link with instructions on how to do that, just click on your OS and follow the instructions: http://wdc.custhelp.com/app/answers/detail/a_id/137/
You should also try the basic troubleshooting e.g. try it with different USB cable, different USB ports and a different computer.

Hope that helps. Let me know if you have any questions.
Boogieman_WD
 
Solution