Question My external HDD stops working and my PC will “not responding" and doing task is impossible while the HDD is connected

Dec 15, 2019
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Hello,

I have a Seagate 2TB external hard drive which I used to store things in.

Recently, it stopped working. When I connect the USB into the computer, it takes longer than is normal to get detected as "Local Disk (G:)" in Windows Explorer. But it shows no data bar and no "X GB free of Y GB" detail in the Computer folder.

When I click the "Local Disk (G:)", Windows Explorer becomes "not responding". EDIT: when I right-click it, it goes "not responding".

Trying programs to interact with the hard drive is impossible. When it's connected, programs I try to run such as Seagate's "drivedetect.exe" and "FILE RECOVERY for Windows" don't start up and give the "The service did not respond to the start or control request in a timely fashion" error. When I try to look at the drive in Disk Management, it gets stuck at "Connecting to virtual disk service."

When I disconnect the hard drive, everything starts working again. All the programs I tried to open when the drive was connected which don't start up, actually start up.

I think the situation is pretty dire. Is there any hope for this hard drive??
 

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