Question My fathers cubot x11 keeps boot looping- Please help!

Feb 21, 2019
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The title says it. But it only boot loops when i plugged it into the charger. Other vise it would just flash the screen a little and just turn off, like it has no power in the battery. We tried going into bootloader and to the recovery mode. We couldn't access the recovery mode or any other.
Please if you know any solutions for these types of problems, help me with it. Because its gonna be difficult for him without that phone
and please do ask away anything you need to know
 

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