[SOLVED] My fortnite is freezing

izankhan9

Commendable
Oct 16, 2018
61
3
1,545
Hi, i hvae built a new gaming pc and the specs are
Ryzen 3 1200 oced to 3.7ghz 1.3v
2x4 ddr4 gskill ripjaws 2400 oced to 2666
evga b450 bt
rx 570 4gb sapphire nitro
benq gw2265hm
Basically when i go to fortnite it freezes in the lobby and the game, i can hear the music and everything
 
Solution
You need to also try other games too to see if its isolated to fortnite or other games as well. If it happens with all games, could be hardware, could be a bad windows install.

izankhan9

Commendable
Oct 16, 2018
61
3
1,545
My rx 570 is on the second latest driver since the first one doesnt work properly. Every other game works fine. Also im gonna reinstall the game right now, to see if it fixes it. also i think they are all installed
 

izankhan9

Commendable
Oct 16, 2018
61
3
1,545
I have updated my bios and reinstalled windows, and that fixed fortnite but now my pc has only 3.9 gb ram available, even though it said i had 7.9 before, this is causing problems for gaming, please help
 

Randi Poling

Distinguished
Feb 19, 2014
226
21
18,715
I have updated my bios and reinstalled windows, and that fixed fortnite but now my pc has only 3.9 gb ram available, even though it said i had 7.9 before, this is causing problems for gaming, please help

Make sure you installed the 64-bit version of Windows 10, and not the 32-bit verison. (32-bit only sees 4GB (In your case, maybe 3.9)) But 64-bit will see the whole 8GB (7.9GB in your case).
 

izankhan9

Commendable
Oct 16, 2018
61
3
1,545
I always make sure its 64 bit, i have tried testing both sticks but one wasn't working but when i put it in another slot it worked, and said 7.9 GB but then after 2 hours of using the PC, my PC crashed and now it says 3.9 GB ram, whenever the PC crashes every OC did goes back to stock and only 3.9 GB ram is available. Also there is 0 MB system reserved.
 

izankhan9

Commendable
Oct 16, 2018
61
3
1,545
But when I open up task manager it says 4gb ram but speccy and cpu z and my bios say 8gb of ram, my pc crashes than my ram goes to 3.9gb from 7.9gb, it sometimes detects 7.9 in task manager, could it he ram because I have dropped my ram before