my friend's computer disconnects from my wi-fi and doesn't reconnect each times she comes over with her laptop.

[kly___]

each time my friend comes over with her laptop, we surf the internet on each of our laptop for hours. and then after a few hours, the internet disconnects from her laptop and we cannot reconnect it. i don't understand why, we've tried forgetting my wi-fi and re-entering it with the password, it also doesn't work. she has windows 10, i believe. the wi-fi works fine with my laptop and on our phones. i have windows 8, sometimes my internet disconnect and goes "limited" but i can reconnect right away just fine.

 

[COLGeek]

I would suspect that her wireless adapter may be overheating/defective. Does she have a similar issue anywhere else (connected to any other network)?

 

[kly___]

I would suspect that her wireless adapter may be overheating/defective. Does she have a similar issue anywhere else (connected to any other network)?

she doesn't have an issue anywhere else, it's only when she comes over to my house.

 

[COLGeek]

Do you have a 2.4ghz (single channel) or a 2.4/5.0ghz (dual channel) router? If dual channel, what speed does your friend typically connect at?

 

[kly___]

Do you have a 2.4ghz (single channel) or a 2.4/5.0ghz (dual channel) router? If dual channel, what speed does your friend typically connect at?

oh my god i have no idea, i'm not an expert in this and have no idea what is a ghz or what connection speeds can be D:

 

[COLGeek]

What is the make/model of your home network router?