My games crash after short periods of game play, even after a fresh Windows 10 install! Help!!

[drumsloot]

Hey, I really hope someone here can help me. I've been really frustrated lately while trying to play multiple games on Steam and uPlay. The list is below. What will happen is, during gameplay, it will suddenly freeze for 1 or 2 seconds, and then a generic error will come up:

https://puu.sh/w0bPH/e57a6f83c2.jpg

During one of my most recent examples, while playing Dead Rising 3, I noticed flickering and graphical issues while playing. Sometimes the screen flashed white like a lightning bolt had hit. I have not, however, noticed this with any other game.

Note that I have been having crashing issues since upgrading to Windows 10. (No jokes about changing back to 7, please. I'm not willing to downgrade back to 7.)

Specs:

Operating System
Windows 10 Pro 64-bit

CPU
Intel Core i5 4440 @ 3.10GHz
Haswell 22nm Technology

RAM 16.0GB Dual-Channel DDR3 @ 799MHz (10-10-10-30)

Motherboard MSI H97M-E35 (MS-7846) (SOCKET 0)

Graphics
BenQ GL2450 (1920x1080@60Hz)
BenQ GL2450 (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 970 (MSI) Graphics Driver 382.33 (Latest available)

Storage
465GB Samsung SSD 850 EVO 500GB (SSD)
931GB Seagate ST1000DL002-9TT153 (SATA)

Steam is stored on my F: Drive, the Seagate 1TB - not the same as my OS. I play all of my Steam and uPlay games with an official wired 360 controller.

I have only 2 slots for RAM on my motherboard, and both are occupied by 8GB HyperX DDR3.

The games that I am having this issue with are:

Far Cry 3 (uPlay) Bastion (Steam) Dead Rising 3 (Steam) Sonic Generations (Steam) and Dead Rising 4 (Steam)

I play League of Legends and World of Warcraft very often, and never, ever have graphical issues or crashes. Playing in full screen or windowed mode doesn't seem to make any difference. Does anyone have any tips, advice, or fixes? I wouldn't care if it was just one game, but my list of games that crash is growing.

Following advice recently received, I reinstalled my OS fresh to the latest Windows 10 release, but this hasn't fixed my problem at all. The exact same issues persist.

I have noticed, after looking at Event Viewer, that Dead Rising 3 produces the following error log when it crashes:

"Faulting application name: deadrising3.exe, version: 1.0.0.6, time stamp: 0x55de1122
Faulting module name: XAudio2_7.dll_unloaded, version: 9.29.1962.0, time stamp: 0x4c0643cc
Exception code: 0xc0000005 Fault offset: 0x0000000000032891
Faulting process ID: 0xb70 Faulting application start time: 0x01d2da1ad83bd5a8
Faulting application path: F:\Steam\steamapps\common\deadrising3\deadrising3.exe
Faulting module path: XAudio2_7.dll Report ID: 3f452903-3204-49bc-a94f-af19e42dad1f
Faulting package full name:
Faulting package-relative application ID:"

Dead Rising 4 does not produce an error message. Instead, it will simply freeze, but the audio will continue as normal.

I've exhausted my friends lists, R/PCHelp and R/PCMasterRace and nobody has been able to offer me any solution so far. Starting to think my computer is fucked. Does anyone have anything I can try?

 

[olin9]

Use HWMonitor to check CPU and GPU temps, Usage and MHz while playing games.

 

[drumsloot]

Hey everyone,

I think I might have figured out what was wrong! Turns out something was up with the Motherboard's own audio hardware/driver or some combination of these. I bought a sound card, installed it and disabled all audio drivers except for the ones that were installed by Win10 for the new sound card, and it seems my problem may have been corrected.

This requires more extensive testing, so I'll report back if I run into the issue again. For now though, I've been able to play Dead Rising 4 without the freezing occurring.

 

[Carnaxus]

If the issue happens again, I suggest temporarily downgrading to Win7 just to see if it's actually a Win10 issue or something else.