Question My GPU keeps on crashing (white screen)

[icutthraot_tc]

So my Palit GTX 1650 Super crashes the PC when it gets to, approximately, 65C. However, this varies from one game to another. When I first got it, it used to crash at around 70C, so I was just limiting the temperatures at 65C and it was OK.

I have tried many times installing both the drivers and older ones, I have run MEMTESTs and stress tested my CPU with Prime95. I run Furmark and after a while a white screen appears and crashes the PC. Usually I can hear the game or talk on Discord almost 5 seconds after it happens and then I need to hard reset.

I think it's a faulty GPU, as far as I can tell. What do you think?

P.S. If you need more details feel free to ask me. I will provide it. Thanks.

 

[Fix_that_Glitch]

Have you tried monitoring the gpu temps with a different app like cpuid hwmonitor to ensure the gpu is reading the temps correctly? HWMONITOR | Softwares | CPUID It will also show you voltages and hot spots. Have you tried using Msi Afterburner to make a more aggressive fan curve to keep the gpu cooler? Afterburner (msi.com) You can even try to under clock your gpu with it to see if it becomes more stable. Also, is the card free of dust/lint?

 

[icutthraot_tc]

Have you tried monitoring the gpu temps with a different app like cpuid hwmonitor to ensure the gpu is reading the temps correctly? HWMONITOR | Softwares | CPUID It will also show you voltages and hot spots. Have you tried using Msi Afterburner to make a more aggressive fan curve to keep the gpu cooler? Afterburner (msi.com) You can even try to under clock your gpu with it to see if it becomes more stable. Also, is the card free of dust/lint?

Yes, I have tried using multiple software to track the temperatures. I think it's more complicated, as in NBA2K21 for example, the PC crashes at almost 62C. If it doesn't reach that temperature I can play for hours without any problems. On other games it may be 65C and higher. I have set the temp limit at 65c through MSI afterburner and i also installed an extra intake fan. Also, its worth mentiong that the crashing happened just when i bought the GPU, as I had the 2200G integrated graphics and experienced no problems at all.
thanks

 

[Fix_that_Glitch]

Just for the record what is your system, please include the psu info? It may not be the temp but the power draw needed to run games. The more power needed, used, the warmer the gpu gets. It may be a power draw problem.

 

[icutthraot_tc]

Just for the record what is your system, please include the psu info? It may not be the temp but the power draw needed to run games. The more power needed, used, the warmer the gpu gets. It may be a power draw problem.

Operating System
Windows 10 Home 64-bit

CPU
AMD Ryzen 3 2200G
Raven Ridge 14nm Technology

RAM
8.00GB Dual-Channel T-Force @ 1465MHz (16-18-18-38)

Motherboard
Micro-Star International Co. Ltd. B350M PRO-VDH (MS-7A38) (AM4)

Graphics
LG FULL HD (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1650 SUPER (NVIDIA)

Storage
931GB TOSHIBA DT01ACA100 (SATA )
465GB Western Digital WDC WDS500G2B0B-00YS70 (SATA (SSD))

PSU
Corsair CX550M

 

[Fix_that_Glitch]

Your psu is plenty strong for your gpu. Just to be clear the power cord to the gpu is marked pcie correct?

 

[Fix_that_Glitch]

Sorry one other question, in Nvidia control panel, configure surround and PhysX, is PhysX setting set to your gpu?

 

[icutthraot_tc]

Your psu is plenty strong for your gpu. Just to be clear the power cord to the gpu is marked pcie correct?

Yes

 

[icutthraot_tc]

Sorry one other question, in Nvidia control panel, configure surround and PhysX, is PhysX setting set to your gpu?

It wasn't, but I set it to my GPU. It didn't fix the issue.

 

[Houssimaro]

I have the exactly same card and i have the same issue.. Please tell me if you found something useful