Question My gpu stops when installing drivers or updating windows

Jul 13, 2020
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Hi,my amd r7 370 stops when installing drivers (black screen and fans stops ) and i tried older drivers from adrenaline and i didn't solve the problem
I've noticed that the same problem happens when updating windows specific the win 10 pro 1909 update . Any help please
Specs: mobo_msi 970 gaming
Cpu_amd fx-8300
Ram -kingstone hyper x 8 gb
Psu_ xfx ts 550w
I bought the pc from 3years
No beeps
I can't open reliability history
 
Last edited:
Jul 13, 2020
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Update your post to include full system specs.

Include PSU: make, model, wattage, age, condition.

Any beep codes or pop-up Windows?

Are you able to open Reliability History to look for error codes and warnings that correspond with the "stops"?
I updated the post
Sorry for delay
 

Ralston18

Titan
Moderator
3 year old PC - correct? Original PSU?

Boot drive (C:) Make, model, capacity, how full?

Power down, unplug, and open the case.

Clean out dust and debris.

Reseat, by touch, all cards, cables, RAM, and jumpers. Ensure that all are fully and firmly in place.

Then try to reboot.
 
Jul 13, 2020
3
0
10
0
3 year old PC - correct? Original PSU?

Boot drive (C:) Make, model, capacity, how full?

Power down, unplug, and open the case.

Clean out dust and debris.

Reseat, by touch, all cards, cables, RAM, and jumpers. Ensure that all are fully and firmly in place.

Then try to reboot.
I've done this and nothing changed
 

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