- Jul 22, 2014
- 4
- 0
- 4,510
I've been struggling with a very peculiar issue regarding my PC. I need to start from the beginning so you can thoroughly understand the problem I'm having.
It all started when I was away on a trip. Whilst my brother was playing a video game on my computer, a piece of hardware started malfunctioning, I guess (I wasn't there, so I can't know for sure). The fans on the graphics card started spinning much faster and more loudly and the screen went blank. In a panic, he shut the PC down. Upon attempting to reboot it, the monitor only yielded a black void. Eventually, after consulting my other brother and my dad, he plugged the video cable into the motherboard rather than the graphics card. The computer started as normal with seemingly no issues. However, now that the video cable is plugged into the motherboard, the computer uses the native Intel 4000 series GPU instead of the PCI-e-installed one. Herein lies the issue: I kind of want to use my ~$250 Nvidia GeForce GTX 760 in my computer.
When I returned from the trip, I was pretty confused. Everything else was working properly apart from the graphics card, so I did hopefully what any geek in love with his computer would do: contact EVGA, the manufacturer of the card. They told me to test the card in another system, but I didn't have one available to me. Impatiently, I just sent the card back thinking it was the source of my dismay. Very unfortunately, however, the card I received back from EVGA still yielded no results.
I am very confused as to what the issue might be. I've gotten ideas from various technical support lines that it could be the motherboard or the power supply unit. I'm not sure how that could be possible, however, considering my PC works completely fine if you don't hook that particular graphics card into it. Knowing that, I thought maybe the PCI-e port was malfunctioning, so I tested an old graphics card (Nvidia GeForce GT 620) I had laying around. It worked perfectly. Seeing that, I concluded that it was the power supply that just couldn't handle the huge 760, since it has to be plugged into the power supply and the motherboard, where the 620 only needed the motherboard connection. Although, after checking the wattage of my power supply, I debunked that theory; the power supply is a 700 watter, more than enough to power the card.
I am left at a complete loss as to what is happening. If you could provide any input, I would be very grateful.
Computer Specifications -
________________________
Processor: Intel Core i5-3570K CPU @ 340 GHz (4 Cores)
RAM: 8.00 GB
Video Card (current/motherboard): Intel HD Graphics 4000
Video Card (desired): Nvidia GeForce GTX 760
Operating System: Windows 8
It all started when I was away on a trip. Whilst my brother was playing a video game on my computer, a piece of hardware started malfunctioning, I guess (I wasn't there, so I can't know for sure). The fans on the graphics card started spinning much faster and more loudly and the screen went blank. In a panic, he shut the PC down. Upon attempting to reboot it, the monitor only yielded a black void. Eventually, after consulting my other brother and my dad, he plugged the video cable into the motherboard rather than the graphics card. The computer started as normal with seemingly no issues. However, now that the video cable is plugged into the motherboard, the computer uses the native Intel 4000 series GPU instead of the PCI-e-installed one. Herein lies the issue: I kind of want to use my ~$250 Nvidia GeForce GTX 760 in my computer.
When I returned from the trip, I was pretty confused. Everything else was working properly apart from the graphics card, so I did hopefully what any geek in love with his computer would do: contact EVGA, the manufacturer of the card. They told me to test the card in another system, but I didn't have one available to me. Impatiently, I just sent the card back thinking it was the source of my dismay. Very unfortunately, however, the card I received back from EVGA still yielded no results.
I am very confused as to what the issue might be. I've gotten ideas from various technical support lines that it could be the motherboard or the power supply unit. I'm not sure how that could be possible, however, considering my PC works completely fine if you don't hook that particular graphics card into it. Knowing that, I thought maybe the PCI-e port was malfunctioning, so I tested an old graphics card (Nvidia GeForce GT 620) I had laying around. It worked perfectly. Seeing that, I concluded that it was the power supply that just couldn't handle the huge 760, since it has to be plugged into the power supply and the motherboard, where the 620 only needed the motherboard connection. Although, after checking the wattage of my power supply, I debunked that theory; the power supply is a 700 watter, more than enough to power the card.
I am left at a complete loss as to what is happening. If you could provide any input, I would be very grateful.
Computer Specifications -
________________________
Processor: Intel Core i5-3570K CPU @ 340 GHz (4 Cores)
RAM: 8.00 GB
Video Card (current/motherboard): Intel HD Graphics 4000
Video Card (desired): Nvidia GeForce GTX 760
Operating System: Windows 8
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