thanks guys im useless with computers hubby put a new hard drive in the laptop originally had windows 8 but my daughter doesn't like that so we down grading to windows 7 but it just froze at the windows logo.turned of the security signature so it was that,weve taken it into a shop to look at it but told them not to do anything to it just find the fault as we know what robbing sods some people can be lol I want a price before he does anything.