My hard drive died, I want to replace it with an ssd. I'm trying to recover the system from the USB recovery.

[khan800]

HP Envy h8 1414 with Win8. Original factory 1 Tb Hard drive has failed. I made a USB recovery drive (32 Gb USB 3.0 flash drive) for the system shortly after purchase (December 2012). I've bought a Samsung 250 Gb SSD to replace the crashed hard drive. When I try to recover, it can't seem to locate the USB recovery. I've changed the boot order in the Startup to see the USB drive, but it tells me it can't locate the recovery image. Any help would be greatly appreciated.

 

[bloc97]

More info is needed. Describe the steps one by one as I cannot understand what is "it" when "it" tells you that "it" can't locate the recovery image.

Thanks

 

[khan800]

More info is needed. Describe the steps one by one as I cannot understand what is "it" when "it" tells you that "it" can't locate the recovery image.

Thanks

Yes sorry, that 'is' a lot of 'its'...

On reboot, with USB recovery stick in the computer, the computer boots into what I presume is Windows Repair/Recovery and asks for Keyboard layout, after that, it presents me with Troubleshoot and Shut Down PC options, along with Advanced Options. When I choose advanced options, I choose System Recovery.

When running the System Recovery, the dialog box tells me 'Windows is unable to find a recovery image.'

 

[bloc97]

The USB recovery drive was made from the Windows Wizard? Or from the HP software? If it was from windows, we can sort that out. If it was from HP, you will have to find the software used to read from the backup file.

 

[khan800]

Well I've ended up finding someone with a retail copy of windows 8, borrowed their copy. The Windows repair grabbed the license number from the HP BIOS (I assume) and worked fine, and as an added bonus, no HP 'value-added' software now.

Thanks for your replies.

 

[Madalyn97]

The USB recovery drive was made from the Windows Wizard? Or from the HP software? If it was from windows, we can sort that out. If it was from HP, you will have to find the software used to read from the backup file.

Hello I am having this same problem, I am unable to boot it from a windows wizard download of windows 10. I know computer basics but that is about it, please help me! also, I took my ssd straight from the package and put it into my laptop, not sure how to partition and cannot clone old drive because it has failed.

 

[popatim]

Madalyn, Please create a new thread for your problem. You may link to this thread to help you explain your issue if you need to.
Thank you.