My hard drive fell unopened

[Joseph1020]

My hard drive fell unopened with all the packaging in it, is it damaged or no because WD has a pretty durable box.

 

[junkeymonkey]

maybe not at all no telling how somebody like shipping it with UPS and there throwing the box around and taking it around back for ''further processing''

thing is weather you dropped it or not it still comes down to install it and see ?? like anything today it will work as expected or it don't

 

[reedo_43]

They can sustain a pretty good fall as long as they are not running when taking the hit.

 

[ss202sl]

" is it damaged"??? The best way to know is plug it in and turn it on.

 

[madmatt30]

Brand new drive still in box ??
Heads will be parked , very very unlikely its damaged - as stated , imagine how delivery firms throw these things around all the time , if they were that prone to damage we'd all have broken drives.

 

[Rookie_MIB]

I'm guessing same thing as everyone else. It should be fine as the heads are most likely parked and as such can sustain a 20G impact without packaging. With packaging I'm guessing it can easily survivie a pretty hefty drop height.

Of course, best way to find it out is naturally open the box and hook it up. If you start getting errors during use fairly soon, it would still be under warranty and you can just return it. If it doesn't start showing errors, then of course it's fine.

 

[Joseph1020]

How do i test this, this is my first part of the build

 

[Rookie_MIB]

You plug it in and use it. Get a SMART monitoring utility like Acronis Drive Monitor (freeware) which will tell you if there are any errors during operation.

 

[Joseph1020]

This was the very first part of the build. I have no other part except for case and psu

 

[scout_03]

use this data lifeguard diagnotic for windows it is from wd the drive maker that will tel if drive is ok or broke http://support.wdc.com/downloads.aspx?l=fr&lang=en

 

[junkeymonkey]

theres 2 or 3 WD reps here at toms why not private message one of them and get there opinion or any help and answer here ??

http://www.tomshardware.com/community/profile-1724983.h...

 

[Joseph1020]

I have a laptop currently how would i test this

 

[junkeymonkey]

''Joseph1020 selected this answer as the solution April 7, 2016 2:35:33 PM i''

but yet its not selected as best answer ?? been changed by a stranger not the OP??

I guess for hooking the desk top drive to a lap top to test I assume you would need a docking station ??


honestly I bet that drive been bounced around between the factory docks and your door step far worse than you dropping it still in its protected retail box

I'd just shrug my shoulders on that hook it up and run it weather you dropped it or not your chances of a defective drive is low and no better that one you did not drop [opinion]

 

[SuperSoph_WD]

Hey there, Joseph!

I'd advise you to track the HDD's performance once you install it. Make sure that there are no unusual noises coming from the HDD.
As for the drive's health, you should use the Data LifeGuard Diagnostics for Windows as it was already mentioned. Running the QUICK and EXTENDED tests will help you determine that and also show you the S.M.A.R.T. data results.

Hope there's nothing to worry about!
Keep us posted if you encounter any issues!
SuperSoph_WD