my hardrives have reduced in size (storage size)

[brettapuss]

both my 1TB hard drives have gone from bieng 1tb to a 500gb and a 300gb i want to know where the other 1200gb has gone and if so how to fix it

 

[USAFRet]

Please post a screencap of your Disk Management screen.

What happened to cause this?

 

[brettapuss]

it happened after i reinstalled windows 7 then they just shrunk

heres the picture of what its like in my computer http://gyazo.com/729477e5b20fc32e991875ea64173662

heres a picture of the disk management http://gyazo.com/bb5cf5307c874555e85b719f9d2fe3ae

 

[USAFRet]

Your Disk Management pic shows a single 1TB physical drive (Disk 0), with 3 partitions. 100MB System Reserved (expected and necessary), and a C & D partition.

Is there another physical HDD in there? Because it doesn't appear to be connected.

 

[brettapuss]

i dont know what any of that mean but im gonna go to bed now but tomorrow ill talk then cuz i need to get this fixed

 

[brettapuss]

okay then im awake just about and im ready to listen to what i have to do to fix this

 

[Ijack]

What you have shown us is a system with one 1TB hard drive that has two large partitions (and a smaller one). This is presented by Windows Explorer as a C: drive and a D: drive, and is perfectly normal. If you know that you have two physical 1 TB drives installed then one of them is not working. To fix it you need to replace the broken drive, or check that all the cables to it are properly installed.

 

[brettapuss]

both the drives are messed up cuz that 1TB your seeing is just 345gb of the external and 585gb of the other so there both buggered but ive checked if there plugged in and they i mean like the external one is just usb and plugs into the wall so its nothing to do with them bieng plugged in

 

[brettapuss]

both the hard drives should be a TB each

 

[Ijack]

both the drives are messed up cuz that 1TB your seeing is just 345gb of the external and 585gb of the other

No it isn't. What I am seeing is one drive with three partitions on it, one small partition being hidden. Everything that I see is consistent with that being a 1TB drive functioning perfectly normally.

So one of the drives in question is an external drive? That's new information that puts a different spin (no pun intended) on things. The external drive has failed in some way; either that or your USB port or cable is bad. Any other information that you haven't told us?