My HDD dock & Optical drive show and work in BIOS but NOT in Windows 10

Sep 22, 2018
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Hi team, My BIOS picks up the optical drive, and I can even boot off a Win 10 ISO from it.
However in Device Manager I am getting the exclamation symbols and no love for it, and a HDD dock (which has my system image restore files and backups on). This quite the conundrum; because if I were to reinstall windows, Im not convinced that Id be able to access the system images on the docked HDD).
I've tried uninstalling the devices (the dock is USB anyway). And re-booting. I've searched for drivers and ASUS only supply a utility App from within Windows, which doesn't even find the optical drive.

https://www.dropbox.com/s/ro77juvcixbg6w4/Capture.JPG?dl=0
 

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