My HP printer goes offline with Windows 7

Siberian Tiger

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Feb 2, 2011
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Hello,

I have HP Photosmart C309a model. I have it connected to my desktop via Netgear router and Ethernet cable. Often, my printer goes offline and I had to reinstall it to make it work.

I am trying to understand the root cause but I cannot find it. Any suggestions as to how to fix it? My desktop has 64-bit Windows 7 operating systems.

Thank you.