My Intel PC keeps stopping at 33% when doing a factory reset.

[ryanlandryjr19]

Hello, I would need anyone who could help me with this problem. I don't know if it happens with other people, but this is frustrating having to restart it more than twice and it stops at 33%. Please help.

 

[Colif]

If you willing to do a factory reset, why not just clean install?
on another PC, download the Windows 10 media creation tool and use it to make a win 10 installer on USB

change boot order in BIOS so USB is first, hdd second
boot from installer
follow this guide: http://www.tenforums.com/tutorials/1950-windows-10-clean-install.html

when you reach the screen asking for licence, click "I don't have a key" and win 10 will continue to install and reactivate once finished