Question My internet disconnects when gaming for 10-15s then comes back fine. PLS HELP!!!

Nuplar

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Mar 26, 2019
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I've had this issue for months that when im playing a game i randomly disconnect for about 10-15s and then its fine again. Sometimes it happens frequently and sometimes it doesnt happen but once and hour. I've had very few occasions were its never happened at least once in a day. My internet is fine other than those disconnects though. I never get ping spikes or lag issues at all unless its the disconnects. Sometimes it completely disconnects me from a game and other times everything freezes for 10-15s. Eventually the game catches back up and goes back to normal.

Its not the ethernet cable. I unplugged it and it happened on wireless.
I had a guy from my ISP come out and he said there was nothing wrong with the router in the house and that its most likely not on their side.
I have seen people say that Anti-Virus can cause issues sometimes.

I have tried so much and i can't figure out what's causing it.
 

RodroX

Estimable
When you ask for help, please be soo kind to provide your full system specs (brand and model of every component of your PC), without it is really close to imposible to give any help.

Heck sometimes even with all that info is really hard to help.

Finally but really important too, state if you connect using cable or wifi, we are not seers you know :)
 

Nuplar

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MSI MEG Z390 GODLIKE
GTX 2080TI
I9-9900K
1200W THERMALTAKE
990 EVO 1TB SSD
CUSTOM WATER LOOP

I'm plugged in with Ethernet
 

RodroX

Estimable
Just in case, try with your wifi integrated card!

Make sure you unplug the ethernet cable while doing that.

This may be a driver problem with your LAN, or something else.

So I would really try with the wireless card included in your motherboard to check if works without issues.
 

Turtle Rig

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When this happens does your game freeze or game is running smooth there is just no net connection for that ammount of time?🤦‍♂️🍩💯🤷‍♀️
 

Nuplar

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When this happens does your game freeze or game is running smooth there is just no net connection for that ammount of time?🤦‍♂️🍩💯🤷‍♀️
Let's take Modern Warfare for example. When is happens everything freezes around me, but i can still move. For Rocket League everyone just starts spinning in circles, but i can drive anywhere. I just started playing another game called Among us and i completely disconnect from the game when it happens. Rocket League and MW dont kick me from the game.
 

Turtle Rig

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I have MSI Dragon Center and MSI Afterburner
Can you verify if there are drops in connections on your desktop when your not gaming? You can get a ping app to log and just ping a site and see if it drops any packets. I think this is just something that happens on your machine and has nothing to do with online AAA titles. If you can remove the ethernet mobo software then install the latest version and see if it jolts things some how. For now that is all I can think of besides just resetting the router in the back and what not.✝🤦‍♂️💯🤷‍♀️🖐🙏
 

Nuplar

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Mar 26, 2019
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Can you verify if there are drops in connections on your desktop when your not gaming? You can get a ping app to log and just ping a site and see if it drops any packets. I think this is just something that happens on your machine and has nothing to do with online AAA titles. If you can remove the ethernet mobo software then install the latest version and see if it jolts things some how. For now that is all I can think of besides just resetting the router in the back and what not.✝🤦‍♂️💯🤷‍♀️🖐🙏
What ping apps are there? Can i use command prompt?
 

Nuplar

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Mar 26, 2019
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just go to command prompt and type ping www.google.com and let her go however you will need to scroll to find if there are any drops and what not.☮😲
Oh. I did that. I opened a command prompt while playing a game to see if i had any data loss while my game disconnected. There was no data loss on google or to my router
 

Turtle Rig

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So ping never came back dead but your game once again lagged out? Okay it might be something with hardware but before we do that try this. Grab DDU Display Driver Uninstaller and run it in safe mode and do a clean and restart and then in normal mode install the latest graphics drivers and see what happens. Also make sure you don't have a page file on any drive on the system. 🙏☮😲🍩👌
 

Nuplar

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Mar 26, 2019
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So ping never came back dead but your game once again lagged out? Okay it might be something with hardware but before we do that try this. Grab DDU Display Driver Uninstaller and run it in safe mode and do a clean and restart and then in normal mode install the latest graphics drivers and see what happens. Also make sure you don't have a page file on any drive on the system. 🙏☮😲🍩👌
I don't really know how to do all of that. I don't wanna uninstall something that im not suppose to,
 

RodroX

Estimable
Just in case, try with your wifi integrated card!

Make sure you unplug the ethernet cable while doing that.

This may be a driver problem with your LAN, or something else.

So I would really try with the wireless card included in your motherboard to check if works without issues.
Have you even tried what I wrote?
 

RodroX

Estimable
What exactly do you want me to do with the wi-fi card? Do you want me to unplug the ethernet and just try wireless internet,
Just in case, try with your wifi integrated card!

Make sure you unplug the ethernet cable while doing that.

This may be a driver problem with your LAN, or something else.

So I would really try with the wireless card included in your motherboard to check if works without issues.
 

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