my key doesn't work after I upgrade windows 8 to 8.1 pro

oggus

Honorable
Nov 18, 2013
2
0
10,510
0
today I tried to upgrade my windows 8 pro to 8.1 pro. the upgrade was completed, but i got a black screen.
it said my key was used on another computer. i do nothing, just upgrade, why this happened?
 

oggus

Honorable
Nov 18, 2013
2
0
10,510
0
thanks for your suggestion.
i called ms, they suggested me to contact the key provider.
so i emailed to REDACTED - SS . and they helped me reactivate.
thank you, tomshardware, it is very useful.
 

Jayakumarca

Honorable
Dec 11, 2013
2
0
10,510
0
I am having a similar problem with my Lenovo Twist, I bought this laptop through Amazon, to whom should I send an email to rectify this issue. Kindly help.
 

mi1ez

Splendid


I would call MS first, and if they can't help, Lenovo.

And next time start a new thread and you'll get more help!
 

Jayakumarca

Honorable
Dec 11, 2013
2
0
10,510
0


I tried calling both and I am yet to get it resolved. Thanks for your help.
 

ASK THE COMMUNITY

TRENDING THREADS