my keyboard does not work but the on screen keyboard does

[CaNdY CaNe]

im using the osk right now. ok so my keyboard on my laptop does not work. at some rare occassions my caps lock turns on when i press it and i press it again it stays on. this happens with some letters too. help plz

 

[CaNdY CaNe]

my lptop keybord kind of works cuz i smshed my keys very hrd nd it worked, i doubt it woul work any longer i think i just needed to crush my keybord alot
lol
if you still have a solution plz give

 

[webworkings]

Try the following and see if it resolves it.

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When the computer restarts it should reinstall the driver on its own.

 

[CaNdY CaNe]

Try the following and see if it resolves it.

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When the computer restarts it should reinstall the driver on its own.

which one because i tried this unistalling the hid keyboard and restarted like you said and when i tried to type it didnt work. but sometimes when i spammed the numberpad on the right and a random key and it wpuld spam that key and i couldnt type anything else. btw im typing this using the osk.

 

[jarotech]

Hi, not knowing what make and model of laptop you have, you could try to reseat the cable for your keyboard.

 

[CaNdY CaNe]

Hi, not knowing what make and model of laptop you have, you could try to reseat the cable for your keyboard.

how do i do that and also my model is an hp touchsmart 15 - intel core i3 also it does not turn into a tablet.

 

[webworkings]

The keyboard is located in "Control Panel" ... "Device Manager" ... "Keyboards" ... then right-click on the keyboard you are using that is listed. In the right-click menu, click on "Properties" ... then in the new window click the "Drivers" tab and then click "Uninstall" and click "OK".

Then proceed to reboot the computer.

 

[CaNdY CaNe]

The keyboard is located in "Control Panel" ... "Device Manager" ... "Keyboards" ... then right-click on the keyboard you are using that is listed. In the right-click menu, click on "Properties" ... then in the new window click the "Drivers" tab and then click "Uninstall" and click "OK".

Then proceed to reboot the computer.

which one the ps/2 one or hid keybord.

 

[webworkings]

Do the ps/2 one. The other may not actually be a keyboard, especially if you have an external mouse attached. Sometimes windows lists it incorrectly.

 

[CaNdY CaNe]

i dont see the ps/2 one anymore just hid keyboard

 

[CaNdY CaNe]

btw my keyboard is workingt sometimes it types a random 0 and it sometime go back to not working again help

 

[webworkings]

If you didn't do the uninstall, it should stay listed. If it is missing, after not doing anything, then there is something else going on with the system. Perhaps the keyboard is having a physical problem rather than a software/driver one.

 

[CaNdY CaNe]

If you didn't do the uninstall, it should stay listed. If it is missing, after not doing anything, then there is something else going on with the system. Perhaps the keyboard is having a physical problem rather than a software/driver one.

well umm when i triedto take out the battery the keybord magicly worked again after taking it out and i put it back in and the keybordstill worked. but i restarted the laptop today and it stopped working. also i used my little brother's usb keybord and it workd. doess the battery have anytĥing to do with this? im using the osk to type this now.

the only keys working is the ones to change brightness and the one that turns on and off airplane mode.

 

[webworkings]

It almost sounds like when you lose power you lose the keyboard/have problems.

 

[CaNdY CaNe]

It almost sounds like when you lose power you lose the keyboard/have problems.

im using my little brother's usb keyboard to type this and when i just start up my lapttop today the caps lock was working but then when it went to the password screen thing it just stopped! any ideas? stil only the brightness and theairplane mode keys works. i cant use this usb keyboard forever since it is my little brother's and he needs it.

 

[CaNdY CaNe]

by the way i keep my laptop plugged in ALWAYS. no exceptions. except to use the laptop for hdmi i have to plug it out. also this is a windows 8 hp touchsmart 15 laptop upgraded from a windows 8 to windows 10. i dont think the upgrade has to do anything with this as i upgraded a few months ago and the keyboard worked fine then.

 

[jarotech]

As I said before, did you reinstall your cable for the keyboard.

 

[CaNdY CaNe]

As I said before, did you reinstall your cable for the keyboard.

how do i do that?

 

[jarotech]

It is easy, you have two screws to remove, follow the instructions beginning at page 45 in the Service Guide.