Question My keyboard was fine yesterday but today the keys aren't working even tough the LEDs light up

[oAlp]

The title explains pretty much everything. My keyboard is the Gamakay MK61.
I have tried it on a different computer but nothing changed.
I only see "HID Keyboard Device" on device manager.
Here is a video

 

[rgd1101]

check the manual? maybe the settings on the keybaord?

https://manuals.plus/gamakay/lk67-2-4gwiredbluetooth-three-mode-mechanical-keyboard-manual#mode_introduction

 

[oAlp]

check the manual? maybe the settings on the keybaord?

https://manuals.plus/gamakay/lk67-2-4gwiredbluetooth-three-mode-mechanical-keyboard-manual#mode_introduction

this is the wrong manual + i have already tried every combination of keys listed on the physical manual i have

 

[rgd1101]

is there switch on the bottom or on the side of the keyboard?

 

[oAlp]

is there switch on the bottom or on the side of the keyboard?

nope

 

[oAlp]

is there switch on the bottom or on the side of the keyboard?

any other ideas?

 

[rgd1101]

other than try another usb cable? nope

 

[oAlp]

other than try another usb cable? nope

thanks for helping

 

[oAlp]

other than try another usb cable? nope

sadly it didnt work

 

[Ralston18]

In Device Manager > View > is "Show hidden devices" checked?

You can also "look" for the keyboard using a Powershell Get cmdlet.

Specifically "Get-PNPDevice

Reference (Microsoft):

Get-PNPDevice

Objective being to determine if Windows is even aware of the keyboard.

[Note - could be a long list.]

My Logitech K540 keyboard (Bluetooth) appears as:

"OK Keyboard Logitech HID-compliant Unifying keyboard"