Question My laptop gets sporadic BSODs with different error messages ?

Apr 19, 2022
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Hello, for the past several days my HP Laptop continues to get BSODs often. I was opening heavy-hitting programs like Adobe Premiere, After Effects as my go-to apps for work; I also play games like Roblox. I couldn't fathom if this is related to the drivers that I have from my laptop:
https://1drv.ms/u/s!Aibvj0s_aNyY9CRnn93IknlGnScU

I indeed use Driver Verifier to troubleshoot the drivers and here's what I've have below:
(verifier /standard /all)

Verifier Flags: 0x001209bb
Standard Flags:



[X] 0x00000001 Special pool.



[X] 0x00000002 Force IRQL checking.



[X] 0x00000008 Pool tracking.



[X] 0x00000010 I/O verification.



[X] 0x00000020 Deadlock detection.



[X] 0x00000080 DMA checking.



[X] 0x00000100 Security checks.



[X] 0x00000800 Miscellaneous checks.



[X] 0x00020000 DDI compliance checking.




Additional Flags:




[ ] 0x00000004 Randomized low resources simulation.



[ ] 0x00000200 Force pending I/O requests.



[ ] 0x00000400 IRP logging.



[ ] 0x00002000 Invariant MDL checking for stack.



[ ] 0x00004000 Invariant MDL checking for driver.



[ ] 0x00008000 Power framework delay fuzzing.



[ ] 0x00010000 Port/miniport interface checking.



[ ] 0x00040000 Systematic low resources simulation.



[ ] 0x00080000 DDI compliance checking (additional).



[ ] 0x00200000 NDIS/WIFI verification.



[ ] 0x00800000 Kernel synchronization delay fuzzing.



[ ] 0x01000000 VM switch verification.



[ ] 0x02000000 Code integrity checks.




Internal Flags:




[X] 0x00100000 Extended Verifier flags (internal).




[X] Indicates flag is enabled.




Boot Mode:




Persistent




Rules:




All rules are using default settings




Extensions:




wdm: rules.default




Verified Drivers:




All Drivers




I replace my old 1TB SSD with a SAMSUNG 256GB SSD because my old drive began to witness frequent BSOD errors and the bootup became slow. In addition, I replaced my old 8GB Ram with a Corsair 16GB Ram from the first ram slot. That being said, i'm not sure if this is correlated to BSOD or not, but when I look at the task manager, the CPU and memory usage isn't that impressive:https://onedrive.live.com/?cid=98DC683F4B8FEF26&id=98DC683F4B8FEF26!14886&parId=root&o=OneUp

If you guys need the minidump and the specs I have, I attached the text below:
https://1drv.ms/u/s!Aibvj0s_aNyY9AQxx6OknQQhjrDz?e=qxHZIe
 
Last edited:

gardenman

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i have sent links to a friend to check, he will reply later
Sorry, life got busy for a few days.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/n76u4eqb/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.
File information:041922-7703-01.dmp (Apr 19 2022 - 13:53:05)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process running at time of crash: chrome.exe)
Uptime:0 Day(s), 0 Hour(s), 02 Min(s), and 40 Sec(s)

File information:041922-6718-01.dmp (Apr 19 2022 - 13:50:08)
Bugcheck:CLOCK_WATCHDOG_TIMEOUT (101)
Probably caused by:memory_corruption (Process running at time of crash: chrome.exe)
Uptime:0 Day(s), 11 Hour(s), 51 Min(s), and 01 Sec(s)

File information:041922-28281-01.dmp (Apr 19 2022 - 14:17:40)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:memory_corruption (Process running at time of crash: chrome.exe)
Uptime:0 Day(s), 0 Hour(s), 01 Min(s), and 52 Sec(s)

File information:041922-15640-01.dmp (Apr 19 2022 - 18:43:58)
Bugcheck:IRQL_NOT_LESS_OR_EQUAL (A)
Probably caused by:ntkrnlmp.exe (Process running at time of crash: dwm.exe)
Uptime:0 Day(s), 3 Hour(s), 59 Min(s), and 20 Sec(s)

File information:041822-7390-01.dmp (Apr 19 2022 - 01:47:32)
Bugcheck:SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:memory_corruption (Process running at time of crash: MsMpEng.exe)
Uptime:0 Day(s), 0 Hour(s), 46 Min(s), and 25 Sec(s)

File information:041822-6984-01.dmp (Apr 19 2022 - 01:58:44)
Bugcheck:KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:memory_corruption (Process running at time of crash: System)
Uptime:0 Day(s), 0 Hour(s), 10 Min(s), and 48 Sec(s)
Comment: 2 or more types of RAM are installed. This is common on laptops.

System: HP Laptop 15-dy2xxx

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

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Jun 12, 2015
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Apr 19, 2022
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much of it looks like internet drivers. But I question if there are newer ones yet
Jan 31 2022Netwtw10.sysIntel Wi-Fi driver
one of them was the GPU drivers
Oct 28 2020igdkmdn64.sysIntel HD Graphics drivers
I suspect there are newer than this
now both drivers are intel so you can either run the intel updater
https://www.intel.com.au/content/www/au/en/support/intel-driver-support-assistant.html
or the HP Support Assistant
https://support.hp.com/au-en/help/hp-support-assistant
Alright, I will take a look at this
 

gardenman

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I ran the dump file(s) through the debugger and got the following information: https://jsfiddle.net/arf5osnw/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

File information:060422-7328-01.dmp (Jun 4 2022 - 22:28:54)
Bugcheck:REFERENCE_BY_POINTER (18)
Probably caused by:memory_corruption (Process running at time of crash: RobloxPlayerBeta.exe)
Uptime:0 Day(s), 0 Hour(s), 12 Min(s), and 18 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.
 

Colif

Win 11 Master
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Jun 12, 2015
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Wonder if its ram. I should have thought of that before, as if you get random different errors each time, it could be.

Try running memtest86 on each of your ram stick, up to 4 passes. Only error count you want is 0, any higher could be cause of the BSOD. Remove/replace ram with errors.

Memtest is created as a bootable USB so that you don’t need windows to run it
do you have an ssd or a hdd?
 

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