Question My Laptop goes to Black Screen While Gaming with Edge open and restarting makes Wifi completely disappear.

Bharath Ulaganathan

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Aug 11, 2015
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A few days ago, My laptop suddenly had a Black Screen with no other response. Mouse had its LEDs on and the laptop LED indication for power and charging were on with no other indication. At that time, I was playing Genshin Impact with Edge running in the background. I also had updated Windows 11 after a month or so.
I force restarted the Laptop and found that the Wifi in My laptop got disabled for some odd reason and had to restart multiple times to get it to work. Even the Wifi toggle in the notification tray remains absent). Again after a few hours, same black screen, same Wifi issue and same condition of playing a game and Edge running. I updated edge and still the issue persisted. Checked for SSD issue but it showed it was healthy.
I made fresh installation of Windows 11 (which I usually do once every 3 or so months). The issue still persists. Only once did this issue happen without Edge running in the background (I don't remember if it happened after the OS reinstallation coz after that Windows by default starts Edge and only a yesterday did I disabled it from Windows startup).

TLDR; Laptop goes to Black Screen while I game with Edge running in the background. Force restart usually ends with Wifi not at all working for a few restarts after that.

Asus Tuf A17 with GTX 1650, Ryzen 4600H and 8GB RAM.
 
Check to see if your laptop is pending any BIOS updates.

You can try and reinstall your chipset driver in an elevated command. You can also use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually reinstall with the latest GPU driver sourced from Nvidia's support site in an elevated command. Then reinstall your wireless adapter's drivers.

If that doesn't help, see if you're able to perform a system restore to a point prior to when the update took place. I would highly advise on backing up any and/or all mission critical data in the event your system restore goes sideways.